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Drivers Medical Courts Correspondence Manager

Job details
Posting date: 16 March 2026
Salary: £30,485 per year
Hours: Full time
Closing date: 30 March 2026
Location: Swansea
Company: Government Recruitment Service
Job type: Permanent
Job reference: 450801/1

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Summary

Can you turn complex casework into clear, compelling evidence that stands up in court?

Have you gathered, analysed and presented detailed information with accuracy, professionalism and confidence?

Are you motivated by playing a vital role in protecting the public, supporting the justice system, and upholding the highest standards of integrity?

If so, we’d love to hear from you!

Joining our department comes with many benefits, including:

  • Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
  • 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday
  • Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

Find out more about what it's like working at: Driver and Vehicle Licensing Agency - Department for Transport Careers

We are seeking a highly organised and detail-oriented professional to join the Drivers Medical team in a Court Correspondence role. This position plays a vital part in supporting legal processes related to driver medical cases, ensuring accurate, clear, and timely preparation of case documentation for court proceedings.

You will work in a people-focused environment, upholding Civil Service values and maintaining the highest standards of accuracy, integrity, and confidentiality.

Your responsibilities will include, but aren’t limited to:

  • Prepare witness statements by providing factual document evidence in chronological order for coroners, Crown court, magistrates’ court or sheriff’s court.
  • Ensure the correct legal pathways are taken when a road traffic accident, incident or road safety or criminal incident is identified.
  • Represent DVLA in court (in person) or via Cloud Video Platform (CVP) if required.
  • Process any court orders, taking all relevant actions in terms of medical enquiries and refer to relevant operating instructions.

For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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