Clinical Support Worker - Band 3 | Bedfordshire Hospitals NHS Foundation Trust
| Posting date: | 16 March 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £24,937 - £26,598 pa pro rata |
| Hours: | Part time |
| Closing date: | 15 April 2026 |
| Location: | Luton, LU4 0DZ |
| Company: | Bedfordshire Hospitals NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 7859864/418-CSW9864-DC |
Summary
We are looking for a highly motivated and multi-skilled Clinical Support Worker to join our team in the chemotherapy service. You will assist in the delivery of patient/client care and participate insafe and effective management of the nursing services under the supervision of the Chemotherapy Unit Registered Nurses. You will also support the work of both the haematology and oncology multi-disciplinary teams with clinical and non-clinical practices in order to provide patient centred care
To assist in the delivery of patient/client care and participate in the safe and effective management of the nursing services under the supervision of the Chemotherapy Unit Registered Nurses.
The role exists to provide a multi-skilled worker who, under the supervision of the Chemotherapy Nursing Team, supports the work of both the haematology and oncology multi-disciplinary teams with clinical and non-clinical practices in order to provide patient centred care.
You will at all times work under the supervision of the Chemotherapy Unit Senior Sister or Staff Nurse in charge of the shift, and will be accountable to the Senior Sister of the Chemotherapy Unit
To act as a role model to others in all aspects of work and consistently demonstrate our THRIVE values ofTeamwork,Honesty & Openness,Respect,Inclusivity,Valuating people andExcellence
Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.
Our values
We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.
Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job
To accurately and promptly carry out tasks delegated by the registered nurse/nursing associate who is professionally accountable for the delivery of care.
To provide personal care to patients, who require varying degrees of assistance. Personal care includes washing, mouth care, eye care, hair care, toileting, feeding and dressing.
Under the direction of a registered nurse/nursing associate and following training and completion of any competency requirements provide a range of delegated clinical duties:
a. Physiological observation monitoring
b. Fluid intake and output
c. Skin checks and risk assessments
d. ECG recording
e. Point of care testing; including but not exhaustive of blood glucose, ketones, pregnancy, urinalysis.
f. Venepuncture
g. Peripheral cannulation
h. Obtaining swabs and specimens
i. Record keeping, including risk assessments and documentation of care delivered
j. Any other limited clinical duties for your clinical area of work as directed by your line manager
To only undertake duties relevant to your level of competence that you have received appropriate training and/or have been deemed competent by an authorised Registered Nurse/Midwife/Nursing Associate as per Trust guidelines.
To assess patient condition through observations/ test results, assess patient comfort and report any concerns in behaviour or in clinical condition to the registered nurse/nursing associate.
To ensure that all documentation is countersigned by the registered nurse/nursing associate, ensuring confidentiality at all times.
To be aware of own role when dealing with medical emergencies, responding appropriately to ensure the patient received appropriate care.
To be aware of the Trusts policies/guidelines/procedures for all undertaken tasks.
Participate in the admission of patients, ensuring that they are orientated to time and place and responding to any questions or concerns that they have.
To maintain and clean and tidy clinical environment for bot staff and patients.
Provide support to patients pre, during and post procedures, under the direction of a registered nurse/nursing associate/Dr.
To prepare equipment for department based procedures, under the direction of a registered nurse/nursing associate/Dr.
To chaperone/escort patients during procedures or to different clinical environments following a risk assessment from the registered nurse/nursing associate.
To support relatives and carers but answering questions within their scope of practice and experience, escalating to a registered nurse/nursing associate as required.
To assist in the discharge process under the guidance of the registered nurse/nursing associate.
Follow infection prevention and control advice and practices to minimise the spread of infection.
Ensure waste is disposed of appropriately.
Support patients at times of distress, addressing their concerns and using de-escalation techniques if required
Communication
To welcome patients, carers and visitors to the clinical area, proving support and information as required. Recognising the potential barriers to communication and working with the patient/carers/visitors to minimise these.
To answer the telephone in a polite manner and when required passing enquiries to the registered nurse/nursing associate.
Generally communicate in a way that is kind, compassionate and empathetic to both staff and patient that demonstrates the Trust’s THRIVE values.
Communicate effectively with other team members to ensure that care is co-ordinated and hand over is seamless.
To contribute to handover of patients under the supervision of the registered nurse/nursing associate.
Report incidents, accidents or complaints to the registered nurse/nursing associate.
Use the Trust computer systems required by the clinical area.
Management and Leadership
To support the induction of all new Clinical Support Workers, by providing an orientation to the environment and routine, and acting in the role of induction buddy.
Sign off the national Care Certificate practice standards, for all those new to care.
Provide feedback to staff on their performance and expect to receive feedback on your own performance.
Act as a role model to staff and patients, by behaving a manner which is line with the Trust THRIVE values.
Participate in audits under the direction of a registered nurse/nursing associate.
Ensure patient areas and equipment are kept clean during the patients stay and following discharge, in preparation for admission.
To share the responsibility for care and maintenance of equipment, reporting defects in a timely manner.
Be able to multi-task and manage own time to ensure that effective patient care is delivered. Escalating to the registered nurse/nursing associate if tasks cannot be managed.
Personal/Professional Development
To ensure the compliance of all mandatory and statutory training topics are maintained.
To identify on an annual basis during appraisal, a personal development plan which supports future career aspirations.
To participate in training relevant to clinical area.
To complete all required competencies prior to undertaking tasks unsupervised.
Understand own limitations or scope of practice and highlighting these to the registered nurse/nursing associate.
This advert closes on Monday 30 Mar 2026