Retail Team Member
| Posting date: | 16 March 2026 |
|---|---|
| Salary: | £12.25 per hour |
| Hours: | Part time |
| Closing date: | 29 March 2026 |
| Location: | Winkworth Arboretum, Hascombe Road, Godalming, GU8 4AD |
| Remote working: | On-site only |
| Company: | National Trust |
| Job type: | Contract |
| Job reference: | IRC173193 |
Summary
We’re looking for a Retail Team Member to welcome visitors to the National Trust shop at Winkworth, to answer their questions and help them make the most of their day
Duration: 9 month contract
Hours: This is a zero-hour contract, meaning we can’t guarantee a set number of hours each week. While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. We’ll try to give as much notice as possible. The role includes weekends and Bank Holidays but does not require evening or split shifts.
Salary: £12.25 per hour - we’re currently undertaking our pay review process and it is likely that this salary will be increased from 1st April 2026.
For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
This is an exciting time in Winkworth Arboretum story as we move closer to a new visitor centre and a retail shop opening in May 26. We are growing our team and the successful candidates will be involved from set-up to opening and beyond.
As a member of the retail team, you’ll be offering visitors help and advice with their shopping. You’ll have high standards of presentation in the shop while providing excellent service to all customers.
You’ll also be able to talk to them about how everything they buy helps to fund the work of the National Trust. Other duties may include arranging, receiving and unpacking deliveries, creating shop displays and working with others in the team to keep the shop floor clean and organised.
Who we're looking for
We’d love to hear from you if you’re:
focused on giving great service to everyone you meet
a team player, but also happy to work on your own initiative
well-organised and adaptable
willing to learn new skills.
Duration: 9 month contract
Hours: This is a zero-hour contract, meaning we can’t guarantee a set number of hours each week. While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. We’ll try to give as much notice as possible. The role includes weekends and Bank Holidays but does not require evening or split shifts.
Salary: £12.25 per hour - we’re currently undertaking our pay review process and it is likely that this salary will be increased from 1st April 2026.
For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
This is an exciting time in Winkworth Arboretum story as we move closer to a new visitor centre and a retail shop opening in May 26. We are growing our team and the successful candidates will be involved from set-up to opening and beyond.
As a member of the retail team, you’ll be offering visitors help and advice with their shopping. You’ll have high standards of presentation in the shop while providing excellent service to all customers.
You’ll also be able to talk to them about how everything they buy helps to fund the work of the National Trust. Other duties may include arranging, receiving and unpacking deliveries, creating shop displays and working with others in the team to keep the shop floor clean and organised.
Who we're looking for
We’d love to hear from you if you’re:
focused on giving great service to everyone you meet
a team player, but also happy to work on your own initiative
well-organised and adaptable
willing to learn new skills.