Project Support Officer
| Posting date: | 16 March 2026 |
|---|---|
| Salary: | £34,434 per year |
| Hours: | Full time |
| Closing date: | 26 March 2026 |
| Location: | Ipswich, Suffolk, IP1 2BX |
| Company: | Suffolk County Council |
| Job type: | Permanent |
| Job reference: | 21987 |
Summary
- Suffolk County Council
- Address: Endeavour House, Ipswich, Suffolk IP1 2BX - Hybrid working
- Salary: £34,434 per annum (pro rata for part time)
- Hours: 37 hours per week, flexible working options available
- Contract: Permanent
At Suffolk County Council, every role is a chance to create positive change. As a Project Support Officer in the Project Management Office (PMO), you’ll see the direct impact of your work on the people and places that make Suffolk special. Join us and turn your passion for progress into action.
Reimagine the possibilities.
Your role and responsibilities
In the role of Project Support Officer, you will actively support the Programme and Project Managers in the successful management and implementation of projects across the service.
Your duties will include:
- overseeing and coordinating projects to ensure they are delivered effectively, managed appropriately, and supported with the necessary learning resources for service stakeholders.
- providing project support to Suffolk Fire and Rescue Service (SFRS) programmes and project leads.
- collaborating with stakeholders across the organisation to ensure successful delivery of project outputs and outcomes.
- monitoring progress by compiling PMO-related data, updates and reports.
You will need:
- Enthusiasm, focus and motivation to thrive in a challenging and rewarding role.
- A solid understanding of programme and project management methodologies.
- Strong organisational skills and excellent interpersonal abilities, with confidence communicating at all levels.
- Proficient IT skills, including Word, Excel, PowerPoint and project management software.
- A professional approach, demonstrating integrity and actively promoting Suffolk County Council’s We Aspire values.
- Flexibility and resilience, remaining calm under pressure and able to tackle complex organisational challenges while delivering solutions at pace.
You can view a full list of requirements in the Job and Person Profile (Word). If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application.
The team
The Project Management Office play a pivotal role in SFRS and are key in understanding the resource requirements and priorities of the Service, ensuring that the many projects either planned or in progress can be delivered effectively and efficiently. The PMO also provide the Service with assurance that project benefits have been realised and lead on lessons learned activities to ensure continuous improvement.
We are a small friendly team who work flexibly to ensure that all members of the team can develop their skills across all areas whilst ensuring our key objectives are being met.
Empowering Everyone
We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report.
For more information
Please contact Evie Murray for a casual conversation. You can reach them by calling 01473 265551 or emailing evie.murray@suffolk.gov.uk
How to apply
Step 1 - Read the Job and Person Profile (Word).
Step 2 - Click ‘Apply Now’ to start your online application.
Step 3 - Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use the Supporting Statement Template (Word).
1. Tell us about a project you helped deliver. What responsibilities did you take on, and how did you maintain accurate records throughout the process?
2. Tell us about a situation where you collected, analysed, or summarised project information to produce a report or update for managers. What was the outcome, and how did it support decision‑making or improvements?
3. What experience do you have working within a high‑energy, fast‑paced work environment, particularly where you were required to support multiple projects or priorities at the same time? Please describe how you managed competing demands.
Step 4 - Upload a CV (without name and personal details).
Please note: Without a supporting statement and CV, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.
We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We encourage you to present your own work and ideas throughout the application process.
Do you need any reasonable adjustments to help you to apply? If you are disabled and/or have additional support needs, you can request reasonable adjustments. You can do this by contacting our Recruitment Team at recruitment@suffolk.gov.uk or 03456 014412.
You can find examples of possible adjustments on our Reasonable Adjustment pages. If you're invited to the next stage, you’ll have another chance to request adjustments.
Closing date: 11.30pm, 26 March 2026.
Interview date: Wednesday 15th and Thursday 16th April 2026.
This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid
As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We’re driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.
In return, you’ll enjoy:
up to 40 days annual leave entitlement (pro rata)
membership of a competitive Firefighters' Pension scheme or Local Government Pension Scheme (LGPS)
eligibility for a Blue Light card
a lifetime of support from the Fire Firefighters Charity for you and your loved ones
family friendly policies, including enhanced maternity and paternity leave and pay
travel, lifestyle, health and wellbeing benefits
an annual cost-of-living pay increase
access to national training schemes facilitated by the Fire Service College, Women in the Fire Service and the Asian Fire Service Association
training and encouragement to expand your knowledge
a variety of career development opportunities across our organisation
diverse and active staff networks
flexible working options, with the right to request flexible working from your first day
free access to virtual platforms offering guided online fitness support
Plus lots more!
If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk).
- Address: Endeavour House, Ipswich, Suffolk IP1 2BX - Hybrid working
- Salary: £34,434 per annum (pro rata for part time)
- Hours: 37 hours per week, flexible working options available
- Contract: Permanent
At Suffolk County Council, every role is a chance to create positive change. As a Project Support Officer in the Project Management Office (PMO), you’ll see the direct impact of your work on the people and places that make Suffolk special. Join us and turn your passion for progress into action.
Reimagine the possibilities.
Your role and responsibilities
In the role of Project Support Officer, you will actively support the Programme and Project Managers in the successful management and implementation of projects across the service.
Your duties will include:
- overseeing and coordinating projects to ensure they are delivered effectively, managed appropriately, and supported with the necessary learning resources for service stakeholders.
- providing project support to Suffolk Fire and Rescue Service (SFRS) programmes and project leads.
- collaborating with stakeholders across the organisation to ensure successful delivery of project outputs and outcomes.
- monitoring progress by compiling PMO-related data, updates and reports.
You will need:
- Enthusiasm, focus and motivation to thrive in a challenging and rewarding role.
- A solid understanding of programme and project management methodologies.
- Strong organisational skills and excellent interpersonal abilities, with confidence communicating at all levels.
- Proficient IT skills, including Word, Excel, PowerPoint and project management software.
- A professional approach, demonstrating integrity and actively promoting Suffolk County Council’s We Aspire values.
- Flexibility and resilience, remaining calm under pressure and able to tackle complex organisational challenges while delivering solutions at pace.
You can view a full list of requirements in the Job and Person Profile (Word). If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application.
The team
The Project Management Office play a pivotal role in SFRS and are key in understanding the resource requirements and priorities of the Service, ensuring that the many projects either planned or in progress can be delivered effectively and efficiently. The PMO also provide the Service with assurance that project benefits have been realised and lead on lessons learned activities to ensure continuous improvement.
We are a small friendly team who work flexibly to ensure that all members of the team can develop their skills across all areas whilst ensuring our key objectives are being met.
Empowering Everyone
We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report.
For more information
Please contact Evie Murray for a casual conversation. You can reach them by calling 01473 265551 or emailing evie.murray@suffolk.gov.uk
How to apply
Step 1 - Read the Job and Person Profile (Word).
Step 2 - Click ‘Apply Now’ to start your online application.
Step 3 - Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use the Supporting Statement Template (Word).
1. Tell us about a project you helped deliver. What responsibilities did you take on, and how did you maintain accurate records throughout the process?
2. Tell us about a situation where you collected, analysed, or summarised project information to produce a report or update for managers. What was the outcome, and how did it support decision‑making or improvements?
3. What experience do you have working within a high‑energy, fast‑paced work environment, particularly where you were required to support multiple projects or priorities at the same time? Please describe how you managed competing demands.
Step 4 - Upload a CV (without name and personal details).
Please note: Without a supporting statement and CV, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.
We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We encourage you to present your own work and ideas throughout the application process.
Do you need any reasonable adjustments to help you to apply? If you are disabled and/or have additional support needs, you can request reasonable adjustments. You can do this by contacting our Recruitment Team at recruitment@suffolk.gov.uk or 03456 014412.
You can find examples of possible adjustments on our Reasonable Adjustment pages. If you're invited to the next stage, you’ll have another chance to request adjustments.
Closing date: 11.30pm, 26 March 2026.
Interview date: Wednesday 15th and Thursday 16th April 2026.
This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid
As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We’re driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.
In return, you’ll enjoy:
up to 40 days annual leave entitlement (pro rata)
membership of a competitive Firefighters' Pension scheme or Local Government Pension Scheme (LGPS)
eligibility for a Blue Light card
a lifetime of support from the Fire Firefighters Charity for you and your loved ones
family friendly policies, including enhanced maternity and paternity leave and pay
travel, lifestyle, health and wellbeing benefits
an annual cost-of-living pay increase
access to national training schemes facilitated by the Fire Service College, Women in the Fire Service and the Asian Fire Service Association
training and encouragement to expand your knowledge
a variety of career development opportunities across our organisation
diverse and active staff networks
flexible working options, with the right to request flexible working from your first day
free access to virtual platforms offering guided online fitness support
Plus lots more!
If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk).
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.