Facilities Helpdesk Administrator
| Posting date: | 13 March 2026 |
|---|---|
| Salary: | £35,000 per year |
| Hours: | Full time |
| Closing date: | 12 April 2026 |
| Location: | Liverpool Street, London, EC2M 7PY |
| Company: | CBW Staffing Solutions Limited |
| Job type: | Permanent |
| Job reference: | 59439643 |
Summary
Facilities Helpdesk Administrator
£35,000 per annum | Office-Based | Permanent Role
CBW Staffing Solutions are currently recruiting for an experienced Helpdesk Administrator on behalf of Leading Maintenance provider based in the heart of the City. This is a fantastic opportunity to join a supportive and growing team where you will have the opportunity to progress and develop your skills within the Business.
Key Details:
- Location: Liverpool Street
- Salary: £35,000 per annum
- Working Hours: 08:00 – 17:00, Monday to Friday
- Contract Type: Full-time, Permanent
- Work Arrangement: Fully office-based
Role Overview: As a Helpdesk Administrator, you will play a crucial role in supporting the day-to-day operations of the maintenance team. You’ll be responsible for coordinating engineer schedules, managing internal systems, handling client communications, and processing financial documents such as purchase orders and quotations.
Key Responsibilities:
- Liaising with clients, engineers, and internal staff to ensure smooth operations
- Managing engineer diaries and scheduling appointments via internal systems
- Raising and processing purchase orders and job quotes
- Coordinating with the maintenance supervisor to allocate daily tasks
- Managing incoming and outgoing communications (emails and calls)
- Maintaining accurate records by scanning and uploading documentation
- Opening and closing maintenance jobs on internal systems
- Assisting with diary and call-out rota management
- Providing general administrative support to the wider team
Required Experience and Skills:
- Prior experience in a Facilities Management (FM) or maintenance environment
- Strong background in finance-related admin: quotations, invoicing, purchase orders
- Excellent organisational and multitasking abilities
- IT literate with the ability to quickly adapt to new systems
- Confident communicator with strong interpersonal skills
- Proven administrative experience in a fast-paced office setting
If you're looking to join a close-knit team where your work is valued and you can grow within a stable company, we’d love to hear from you.
To apply, please send your CV to Claire at CBW Staffing Solutions for immediate consideration
£35,000 per annum | Office-Based | Permanent Role
CBW Staffing Solutions are currently recruiting for an experienced Helpdesk Administrator on behalf of Leading Maintenance provider based in the heart of the City. This is a fantastic opportunity to join a supportive and growing team where you will have the opportunity to progress and develop your skills within the Business.
Key Details:
- Location: Liverpool Street
- Salary: £35,000 per annum
- Working Hours: 08:00 – 17:00, Monday to Friday
- Contract Type: Full-time, Permanent
- Work Arrangement: Fully office-based
Role Overview: As a Helpdesk Administrator, you will play a crucial role in supporting the day-to-day operations of the maintenance team. You’ll be responsible for coordinating engineer schedules, managing internal systems, handling client communications, and processing financial documents such as purchase orders and quotations.
Key Responsibilities:
- Liaising with clients, engineers, and internal staff to ensure smooth operations
- Managing engineer diaries and scheduling appointments via internal systems
- Raising and processing purchase orders and job quotes
- Coordinating with the maintenance supervisor to allocate daily tasks
- Managing incoming and outgoing communications (emails and calls)
- Maintaining accurate records by scanning and uploading documentation
- Opening and closing maintenance jobs on internal systems
- Assisting with diary and call-out rota management
- Providing general administrative support to the wider team
Required Experience and Skills:
- Prior experience in a Facilities Management (FM) or maintenance environment
- Strong background in finance-related admin: quotations, invoicing, purchase orders
- Excellent organisational and multitasking abilities
- IT literate with the ability to quickly adapt to new systems
- Confident communicator with strong interpersonal skills
- Proven administrative experience in a fast-paced office setting
If you're looking to join a close-knit team where your work is valued and you can grow within a stable company, we’d love to hear from you.
To apply, please send your CV to Claire at CBW Staffing Solutions for immediate consideration