ETOC Team Leader
| Posting date: | 13 March 2026 |
|---|---|
| Salary: | £56,276.00 to £63,176.00 per year |
| Additional salary information: | £56276.00 - £63176.00 a year |
| Hours: | Full time |
| Closing date: | 25 March 2026 |
| Location: | Camberwell, SE5 9RS |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9213-26-0239 |
Summary
Operate a 24/7 single point of access triage service for Enhanced Therapeutic Observations and Care across the entire Denmark Hill site, responding quickly to referrals and providing rapid assessment and risk formulation Providing leadership alongside 4 other B7 ETOC Team Leaders to a team of RMNs and CSWs focussed on providing high quality and effective ETOC to the Acute Specialty Medicine wards and Emergency Department at Denmark Hill Providing advice on level and duration of observations, allocating and moving resource as required and seeking further staffing through staff bank as required Maintaining an accurate and dynamic caseload of all patients receiving enhanced care across the Denmark Hill site, and facilitating regular rolling review throughout the day enabling step down at the earliest opportunity and if required, an increase in support if necessary Mobilising and supporting resource within the team to develop individualised and person-centred care plans, ensuring patients are engaged therapeutically with a view to proactively managing potential distress and escalations and ensuring successful admission and outcomes Role model a psychologically safe and trauma informed approach throughout the team, both in relation to patient care and within working relationshps Provide authorative and expert advice and management of emergencies related to mental health care or behaviour that challenges, taking a lead role where required Coordinate and collaborate with liaison psychiatry, medical, and nursing teams Ensure accurate and timely clinical documentation in accordance with Trust policies.