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Experienced GP Administrator

Job details
Posting date: 13 March 2026
Salary: Not specified
Additional salary information: Negotiable
Hours: Full time
Closing date: 10 April 2026
Location: South Croydon, CR2 7NG
Company: NHS Jobs
Job type: Permanent
Job reference: A4683-26-0002

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Summary

Administrative Support Provide administrative support to GPs, nurses, and the practice management team. Prepare letters, reports, and other documentation when required. Manage incoming and outgoing post, emails, and internal communications. Process patient registrations, transfers, and deductions. Registrations of new patients, obtaining all the relevant information and checks Process and complete tasks assigned by GPs File patient prescription requests for the prescribing clerk to process. Reviewing and clinically coding relevant information from clinical letters into patient records. Appointments Process appointment requests for today and future appointments from patients by telephone. Book home visits for the PCN paramedic Checking 111 reports and booking patient in where required Medical Records Management Scan, file, and organise patient documents and correspondence. Process incoming and outgoing medical records. Maintain accurate and confidential patient records in line with data protection regulations Communication and Coordination Handle incoming telephone calls and respond to patient queries professionally. Liaise with GPs, nurses, hospitals, pharmacies, and other healthcare providers. Process test results, and clinical correspondence. Manage surgery mailbox Compliance and Confidentiality Ensure patient confidentiality is maintained at all times. Follow practice policies and procedures including safeguarding, health and safety, and data protection. To have a thorough knowledge of all Practice procedures

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