Deputy Service Manager (Paediatric Surgical Pathway 2) | Nottingham University Hospitals NHS Trust
| Posting date: | 13 March 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £31,049 - £37,796 per annum |
| Hours: | Full time |
| Closing date: | 12 April 2026 |
| Location: | Nottingham, NG7 2UH |
| Company: | Nottingham University Hospitals NHS Trusts |
| Job type: | Permanent |
| Job reference: | 7594303/164-7594303-VC |
Summary
An exciting opportunity has arisen within Nottingham Children's Hospital for a full-time, permanent B5 Deputy Service Manager in the Paediatric Surgical Pathway.
Working as part of the wider service leadership team, the key requirement of the job will be to monitor and ensure delivery of key performance targets (including Referral to Treatment (RTT) targets, cancelled operations and MDT).
Provide support to the Service Manager, Service General Manager, Matron and Head of Service, provide a patient focused administration service to hospital outpatients, day case and elective patients and provide line management to administrative staff.
The post will involve being responsible for the Trusts waiting lists. The post holder is also expected to assist and lead in the formulation and implementation of Service policies, projects and strategies through the efficient use of resources. The post holder will evaluate and develop processes and systems to ensure a caring, quality service is provided for patients and support the achievement of local and national patient access and activity targets.
If you would like more information please contact Kate Skill (kathryn.skill@nhs.net 07812 268773).
Line management of the administrative staff
To contribute to the delivery of ambitious targets by supporting the senior management team to continually improve performance within the service
Develop and review plans to achieve patient access targets at service level
Where identified communicate and implement process changes in services to clinical and admin/clerical staff
Have full working knowledge of hospital information systems
Ensure that systems and processes are in place to prevent breaches of guaranteed waiting times and that Trust’s waiting list policies are implemented and monitored effectively, taking remedial action as required
Work with the relevant Heads of Service, Service Leads and Specialty General Manager to ensure that clinical and non-clinical complaints are thoroughly investigated and information supplied to support a timely response. Make recommendations and implement agreed actions for resolution and/or improvement
Communicate effectively with all clinical and non-clinical staff to ensure that local and national targets are achieved
Ensure induction and training arrangements on patient access targets are in place for all staff
Represent the service at local meetings
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
For detailed job description and main responsibilities refer to the Job Description document attached.
This advert closes on Monday 23 Mar 2026