Receptionist | Nottingham University Hospitals NHS Trust
| Posting date: | 13 March 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £24,465 per annum pro rata |
| Hours: | Part time |
| Closing date: | 12 April 2026 |
| Location: | Nottingham, NG7 2UH |
| Company: | Nottingham University Hospitals NHS Trusts |
| Job type: | Contract |
| Job reference: | 7789711/164-7789711 |
Summary
This is an exciting opportunity for a Receptionist to join a diverse and motivated team in the Children's Renal and Urology Unit.
As the Unit Receptionist you will often be the first point of contact for the patients and visitors when entering the ward so a friendly, welcoming smile and excellent communication skills are essential.
As a caring and positive person you will need to be able to work as part of an established team, have the ability to work flexibly and be committed to ensuring the smooth running of reception.
We are looking for an individual who is self motivated, content with working in a busy environment and who has good time management skills. You must have excellent written and oral communication skills with the ability to work autonomously and as part of a team. It is essential that you act professionally at all times, have excellent interpersonal skills and the ability to prioritise your own work load.
The post holder will be required to provide a professional, efficient and comprehensive reception service within the Children's Renal and Urology Unit at QMC. Fulfilling all necessary reception, clerical, administrative and general tasks required to facilitate and record patient treatment using paper based health records and information technology systems. Staff are expected to be courteous and considerate at all times and have excellent customer care skills.
After appropriate training the post holder will be required to utilise the hospital systems to capture and update necessary data.
The role requires close liaison with other disciplines and the provision of a courteous, reliable and quality consumer service to patients, relatives and carers, health professional, internal departments and outside organisations.
In addition to the below summary you need to familiarise yourself with the full Job Description and Person Specification documents attached to this advert.
'With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.’
To provide a welcoming and friendly reception to patients, visitors, and members of the Multi-Disciplinary Team.
Deal with enquiries in person or by telephone in an efficient and polite manner.
To create and file Health record folders.
To maintain confidentiality of patient information – following the I.G Code at all times.
To organise patient transport.
To organise Interpreting Services as required.
To accurately maintain Hospital Computer systems.
To organise for patients to attend their follow up appointments upon discharge including alterations and cancellations of appointments promptly and within the Consultant’s booking rules.
To ensure that the reception area is clean and tidy.
To undertake all extra Clerical duties attached to the post.
To record patient attendances and accurate data.
To confirm at each patient visit that all recorded details are complete and accurate e.g. GP, address, telephone number, and to amend these on the appropriate systems and within written health records as required.
Undertake the distribution and collection of information for surveys and audits as required.
Delivery and collection of samples to the appropriate laboratories.
This advert closes on Monday 23 Mar 2026