GP Receptionist
| Posting date: | 13 March 2026 |
|---|---|
| Salary: | £12.71 per hour |
| Additional salary information: | £12.71 an hour |
| Hours: | Full time |
| Closing date: | 30 April 2026 |
| Location: | Reading, RG7 6NS |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A2636-26-0000 |
Summary
Job Description Medical Receptionist Role Overview We are seeking a friendly, motivated, and wellorganised individual to join our busy Reception Team at The Bucklebury Practice. As the first point of contact for our patients, you will play a key role in creating a welcoming and reassuring environment. This position is ideal for someone who enjoys helping people, works well under pressure, and is looking to build or develop a career within a supportive healthcare setting. Key Responsibilities Provide a warm, professional, and efficient reception service to patients and visitors. Handle incoming telephone calls, manage appointment requests, and respond to general enquiries. Assist patients in accessing the right care by directing them appropriately and offering clear information. Use the EMIS clinical system to book appointments, update records, and support clinical workflows. Carry out a range of administrative tasks including scanning, filing, prescription processing, and data entry. Maintain patient confidentiality at all times in line with practice policies and NHS guidelines. Work collaboratively with colleagues to ensure smooth daytoday operations and continuity of patient care. Provide flexible cover when required to support the wider team during holidays or staff absence. Person Specification Experience in an administrative or customerfacing role, ideally within a healthcare environment. Excellent communication skills, with a professional and friendly manner. Strong organisational abilities and confidence working in a fastpaced setting. Good written English and the ability to learn new IT systems. A calm, empathetic approach and commitment to delivering highquality patient care. Proven reliability, confidentiality, and a positive teamfocused attitude. Own transport is essential due to the rural location and lack of public transport. What We Offer £12.71 per hour 28 days annual leave plus Bank Holidays (pro rata) Access to the NHS Pension Scheme Free onsite parking and refreshments NHS retail discounts A supportive, friendly, and inclusive working environment About The Bucklebury Practice The Bucklebury Practice is a warm and welcoming rural GP surgery dedicated to providing highquality, compassionate care to our local community. Our team values professionalism, kindness, and teamwork, and we are committed to supporting staff development and wellbeing. As an equal opportunities employer, we ensure a safe and inclusive environment for patients and employees alike.