Technical Key Account Manager
| Posting date: | 13 March 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 12 April 2026 |
| Location: | Boston, Lincolnshire |
| Remote working: | On-site only |
| Company: | Workforce Unlimited |
| Job type: | Permanent |
| Job reference: | 14245255 |
Summary
Technical Key Account Manager – Permanent Role
Location: Boston
Hours: Monday to Friday, 8:00am – 5:00pm (early finish at 2:30pm on Fridays)
We are delighted to be recruiting for a Technical Key Account Manager to join a well-established and growing company based in Boston. This is an excellent opportunity for someone with a strong technical understanding and customer service background who enjoys building relationships and providing high-level support to key clients.
This role sits above first-line support and will involve managing key customer accounts, providing technical guidance, and ensuring clients receive a high level of service and support.
About the Role
You will be responsible for managing relationships with key customers, including electricians, contractors, and business clients. The role will involve answering technical queries, providing product support, and ensuring customers receive efficient and professional service at all times.
Working as part of a busy and supportive team, you will act as a main point of contact for important accounts, ensuring enquiries are handled effectively while maintaining strong long-term relationships.
Key Responsibilities
Managing and developing relationships with key customer accounts
Acting as a main point of contact for technical queries and support
Providing guidance and product information to customers and contractors
Handling incoming calls and emails from clients
Ensuring customer issues are resolved efficiently and professionally
Maintaining accurate records and updating systems with customer information
Working closely with internal teams to ensure excellent customer service
Supporting the team in meeting deadlines and service targets
What We’re Looking For
Previous experience in account management, customer service, or technical support
A strong technical understanding (electrical knowledge would be advantageous)
Excellent communication and relationship-building skills
Strong attention to detail and organisational skills
Ability to prioritise workload in a busy environment
A proactive, solutions-focused approach
How to Apply
If this role sounds like the right fit for you, please send your CV in MS Word format to Jessie@workforceunlimited.com or call 01205 355899 to find out more.
Please note: Due to the high volume of applications, it may not always be possible to respond individually. If you have not heard from us within 7 days, please assume your application has been unsuccessful.
Workforce Unlimited is a Recruitment Agency acting on behalf of our client. By submitting your CV, you consent to your details being forwarded for consideration and, unless advised otherwise, retained for potential future opportunities.
Location: Boston
Hours: Monday to Friday, 8:00am – 5:00pm (early finish at 2:30pm on Fridays)
We are delighted to be recruiting for a Technical Key Account Manager to join a well-established and growing company based in Boston. This is an excellent opportunity for someone with a strong technical understanding and customer service background who enjoys building relationships and providing high-level support to key clients.
This role sits above first-line support and will involve managing key customer accounts, providing technical guidance, and ensuring clients receive a high level of service and support.
About the Role
You will be responsible for managing relationships with key customers, including electricians, contractors, and business clients. The role will involve answering technical queries, providing product support, and ensuring customers receive efficient and professional service at all times.
Working as part of a busy and supportive team, you will act as a main point of contact for important accounts, ensuring enquiries are handled effectively while maintaining strong long-term relationships.
Key Responsibilities
Managing and developing relationships with key customer accounts
Acting as a main point of contact for technical queries and support
Providing guidance and product information to customers and contractors
Handling incoming calls and emails from clients
Ensuring customer issues are resolved efficiently and professionally
Maintaining accurate records and updating systems with customer information
Working closely with internal teams to ensure excellent customer service
Supporting the team in meeting deadlines and service targets
What We’re Looking For
Previous experience in account management, customer service, or technical support
A strong technical understanding (electrical knowledge would be advantageous)
Excellent communication and relationship-building skills
Strong attention to detail and organisational skills
Ability to prioritise workload in a busy environment
A proactive, solutions-focused approach
How to Apply
If this role sounds like the right fit for you, please send your CV in MS Word format to Jessie@workforceunlimited.com or call 01205 355899 to find out more.
Please note: Due to the high volume of applications, it may not always be possible to respond individually. If you have not heard from us within 7 days, please assume your application has been unsuccessful.
Workforce Unlimited is a Recruitment Agency acting on behalf of our client. By submitting your CV, you consent to your details being forwarded for consideration and, unless advised otherwise, retained for potential future opportunities.