Online Administrator
| Dyddiad hysbysebu: | 13 Mawrth 2026 |
|---|---|
| Cyflog: | £23,600.00 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 12 Ebrill 2026 |
| Lleoliad: | Nelson, Lancashire |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Ace Personnel Recruitment |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: |
Crynodeb
Online Administrator
Full-Time | Permanent | Monday to Thursday 8am to 4pm, Friday 8am – 1.30pm
Join a long-established importer, distributor, and retailer of lighting and electrical accessories
Role Description
We’re looking for an Online Administrator to efficiently process online orders received from various channels including Amazon, eBay, Wayfair, Scotts and others.
Key Responsibilities
Efficiently process online orders and returns received from various channels including Amazon, eBay, Wayfair and others.
Some channels require CSV file exports from Customer portals and importing into our own ERP software system.
Effectively liaise with the sales, warehouse, marketing and finance teams.
Produce courier labels and make courier bookings.
Produce despatch manifests for couriers.
Check stock availability and communicate issues to customers.
Reply to customer enquiries via telephone, email and online selling portals.
Assist with the Trade order processing side of the business, production schedules and Aftersales as required (to cover holidays)
Desirable Experience
Previous office-based role with Customer Service experience
Previous experience order processing online channel orders
Excel spreadsheets
Skilled at multitasking and time-management with ability to prioritise tasks
About You
Confident managing online marketplace portals (training will be given)
Highly organised with strong attention to detail
Professional customer service with a positive and helpful approach
Excellent communication skills and team player in the workplace
Comfortable using and learning business systems and integrations
What We Offer
Competitive Salary
Workplace pension
25 holidays plus statutory bank holidays
Opportunity to work across diverse e-commerce platforms in a respected and long-standing company
Full-Time | Permanent | Monday to Thursday 8am to 4pm, Friday 8am – 1.30pm
Join a long-established importer, distributor, and retailer of lighting and electrical accessories
Role Description
We’re looking for an Online Administrator to efficiently process online orders received from various channels including Amazon, eBay, Wayfair, Scotts and others.
Key Responsibilities
Efficiently process online orders and returns received from various channels including Amazon, eBay, Wayfair and others.
Some channels require CSV file exports from Customer portals and importing into our own ERP software system.
Effectively liaise with the sales, warehouse, marketing and finance teams.
Produce courier labels and make courier bookings.
Produce despatch manifests for couriers.
Check stock availability and communicate issues to customers.
Reply to customer enquiries via telephone, email and online selling portals.
Assist with the Trade order processing side of the business, production schedules and Aftersales as required (to cover holidays)
Desirable Experience
Previous office-based role with Customer Service experience
Previous experience order processing online channel orders
Excel spreadsheets
Skilled at multitasking and time-management with ability to prioritise tasks
About You
Confident managing online marketplace portals (training will be given)
Highly organised with strong attention to detail
Professional customer service with a positive and helpful approach
Excellent communication skills and team player in the workplace
Comfortable using and learning business systems and integrations
What We Offer
Competitive Salary
Workplace pension
25 holidays plus statutory bank holidays
Opportunity to work across diverse e-commerce platforms in a respected and long-standing company