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Scheduling Assistant

Job details
Posting date: 12 March 2026
Hours: Full time
Closing date: 11 April 2026
Location: Stonehouse, Gloucestershire
Remote working: On-site only
Company: Anderson Recruitment Ltd
Job type: Permanent
Job reference: TW399

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Summary

Our growing client, who provide a range of services across the Gloucestershire area, are looking for a Scheduling Assistant to join their fun, friendly, and supportive team. This is a full-time, permanent role based in their brand-new offices in Stonehouse.

This is a fantastic opportunity to become part of a small but rapidly growing business with ambitious plans for the future. As Scheduling Assistant, you will play a key role in keeping daily operations running smoothly — coordinating engineer schedules, communicating with customers, and ensuring appointments are organised efficiently.

If you are highly organised, proactive, and enjoy working in a fast-paced environment, this could be the perfect role for you!

They have a close-knit team and host a summer and Christmas party every year funded by the company. This is a really exciting time to join the business where they have plans in place for future growth and development!

Responsibilities include:
-Schedule and coordinate daily appointments for service engineers and operatives
-Allocate jobs to engineers based on availability, location, and skillset
-Update and maintain scheduling systems
-Complete appointment reports, ensuring accuracy at all times
-Adjust schedules in real-time to accommodate urgent jobs, delays, or cancellations
-Monitor engineer workloads and optimise route planning where possible
-Provide administrative support to the operations team
-Ensure all job information is accurate and updated within the system

Candidate Attributes:
-Strong organisational and time management skills
-Ability to multitask and prioritise workload effectively
-Excellent communication and interpersonal skills, including phone-based communication
-Proficient in Microsoft Office
-Team player with a positive and proactive attitude

Hours: Monday – Friday, 37.5 hours per week, flexible between 7:30am – 5pm

Salary: Circa £25k per annum depending on experience + free parking, company-funded summer and Christmas social events & an opportunity to join a growing company with future development opportunities


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