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Reception - Enhanced Access Service

Job details
Posting date: 12 March 2026
Salary: £12.75 per hour
Additional salary information: £12.75 an hour
Hours: Full time
Closing date: 20 March 2026
Location: Liversedge, WF15 6DF
Company: NHS Jobs
Job type: Contract
Job reference: B0313-26-0000

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Summary

Ensuring and checking that opening, closing and security checks required for that hub location have been carried out according to processes. Assist in the communication and cascade of new information or service relevant changes to all relevant staff. Ensure the telephone is answered promptly at the hub location and assist when required. Ensure that correct processes are followed in accordance with hub working. Ensure daily hub checks are completed and documented on Team Net along with any other TeamNet tasks that are assigned to you. Ensure hub (and any rooms utilised during shift) are left in an appropriate state To be the first point of contact for patients arriving at the hub. Processing confidential patient information to pass to Clinicians. Contacting patients with appointment times. Keeping a watchful eye on patients waiting to be seen and in the case of worsening symptoms, alerting a relevant professional. Alerting Emergency Services in the event of an emergency and/or gain help from within the department. To work autonomously, managing own workload effectively referring to line manager when necessary. To adhere to all Curo Health Policies and Procedures. Participate and ensure own on-going development. To maintain a high level of confidentiality and comply with the Data Protection Act. Be aware of the nature of information dealt with and work in a manner which ensures confidentiality and security. Undertake any other activities deemed appropriate and necessary by the organisation.

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