Physical Health Support Worker

Posting date:	12 March 2026
Salary:	£25,760 to £27,476 per year
Additional salary information:	£25760 - £27476 a year
Hours:	Full time
Closing date:	31 March 2026
Location:	Torquay, TQ2 7AA
Company:	NHS Jobs
Job type:	Contract
Job reference:	C9369-26-0188

Summary

The purpose of this role is to provide high quality, person centred physical health support to individuals under the care of Core Mental Health Services (CMHTs). This includes undertaking routine physical health monitoring, supporting phlebotomy pathways, assisting with ECGs and physical observations, promoting healthy lifestyle interventions, national screening programmes and delivering care in line with the Physical Health Monitoring (PHM) Model for the North, Mid, South, and Torbay localities. Quality, person-centred physical health support to individuals under the care of these teams. This role supports the capacity for physical health monitoring in line with Trust expectations that CMHTs provide timely and standardised monitoring for people with severe mental illness, including those prescribed antipsychotic medication, depot injections, mood stabilisers or Clozapine. This role forms part of the wider workforce expansion, recognising the need for additional Physical Health skills capacity across community services. Working under the daily supervision of mental health practitioners, the post holder will be an integral part of the multidisciplinary team, supporting the delivery of recovery focused interventions for patients with a range of mental health presentations in the community. This may involve close collaboration with multiple agencies such as Primary Care, Complex Care Teams, and Third Sector organisations. Duties and Responsibilities Communication and Working Relationship Skills Work closely with Registered Nurses, Pharmacists, Non Medical Prescribers, GPs, VCSE partners and MDT colleagues. Participate in MDT meetings as required to provide physical health updates and receive guidance. Communicate sensitively with people who may experience anxiety, neurodiversity, psychosis or health related distress. Record all results in the Physical Health Launchpad, SystmOne or EMIS, as appropriate. Ensure clear, accurate and timely documentation. Follow Trust procedures for blood sample labelling, ID verification, and any interim solutions referenced in PHM meeting actions. Communicate effectively with people using services, considering any communication difficulties and responding appropriately. Participate in, support and maintain positive interventions and activity programmes that improve quality of life and mental wellbeing. Offer emotional support, advice, information and education to people using services, their carers and families, including signposting to other services. Foster and maintain strong working relationships with other community teams, health and social care professionals and inpatient services, sharing relevant information appropriately. Provide information and assistance to people using services and their carers to ensure they understand their rights, entitlements and care plan. Communicate any changes in a persons presentation to the appropriate professional in a timely manner. Provide NHS advice on national screening programmes e.g. breast screening, bowel screening etc Analytical and Judgemental Skills The post holder will be aware of and work within their own limits, and competencies. Take part in the constant assessment of risk and management of risk in conjunction with the qualified staff. Take part and be aware of Health and Safety matters as appropriate. Be punctual for work and conduct themselves in a professional manner in accordance with Trust Policies. Use resources appropriate to the needs of people using services. Planning and Organisational Skills Deliver brief interventions and health promotion conversations, including: Smoking cessation or transition to safer alternatives Weight management Diet, hydration and exercise Medication adherence Engagement with structured physical activity offers Screening programmes Work alongside peer support workers, social prescribers and VCSE partners to encourage meaningful health behaviour change. Support individuals who require enhanced engagement due to poor health literacy, social isolation or severe mental illness, as identified within CMHT discussions. Maintain accurate records of all activity. Liaise appropriately with other agencies to support the delivery of care. Attend meetings and other communication events linked to the work of the team, as directed by the team leader. Independently or jointly monitor a persons mental health to ensure safety. This may require intensive or frequent monitoring as directed by mental health practitioners and in accordance with the care plan. Observe and report changes in mental health presentation to qualified staff so that the care plan remains up to date; recognise fluctuations in mental health. Encourage social and physical activities as outlined in the care plan. Promote independence and recovery. Recognise signs of abuse and follow appropriate procedures to escalate concerns. Participate in, support and maintain positive interventions and planned activity programmes to enhance quality of life. Record contacts, interventions and observations on the electronic care record and seek professional validation when required. Maintain up tod ate clinical knowledge relevant to the role and current mental health practice developments. Responsibility for Patient/Client Care, Treatment and Therapy Carry out routine physical health observations, including: Blood pressure, pulse, temperature, height, weight, BMI NEWS2 scoring Waist circumference and metabolic monitoring Physical side-effect screening using Trust approved tools (e.g., Lester Tool) Support venepuncture pathways once trained, including baseline and follow up blood tests. Assist with ECGs, ensuring appropriate preparation, positioning and patient support. Support clozapine and depot monitoring clinics by collecting and recording physical health data in line with Trust SOPs. Escalate abnormal or deteriorating physical health parameters to registered practitioners immediately. Staff physical health monitoring clinics, including community hubs, CMHT bases and satellite locations. Provide outreach or homebased visits for individuals unable to attend clinics, ensuring equitable access when clinically appropriate. Support the hub and spoke PHM model, contributing to consistent practice across localities. Responsibility for Policy and Service Development Implementation Contribute to improving the PHM model by identifying barriers, supporting cohort identification work, and feeding back operational issues. Participate in audits, data quality improvement, and evaluation of physical health services. To comply with all DPT policies, protocols, procedures relevant to the role. Report any observed incidence of unprofessional behaviour, accidents/incidents, untoward occurrences or faulty equipment. To participate professionally in service development and proposed service changes. To complete all core training requirements and other appropriate training courses pertinent to the role, as agreed by the team leader Responsibility for Finance, Equipment and Other Resources Assist in maintaining safety and security of the environment. Helping to maintain cleanliness and tidiness of the environment (including equipment). To have knowledge and understanding of counter fraud. The post holder will have no direct responsibility for finance, but they will need to adhere to relevant Trust policies on financial issues. To use Trust NHS resources in a sustainable way. Responsibility for Human Resources, e.g. Supervision, Training, HR Advice and Management Attend mandatory baseline and advanced physical health training programmes arranged in by external providers or the Trust for Band 3 staff. Maintain competencies in: Observations Venepuncture ECG Infection control Physical health monitoring SOPs Engage in supervision and engage in personal responsibility for ongoing competency development. To work (with daily supervision from an identified mental health practitioner) independently with people in their own homes and other settings in the community or as part of another role. To actively participate in regular supervision from a mental health practitioner and an annual appraisal in accordance with Trust policy. To participate in and support students learning along with other members of the team