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Medical Same Day Emergency Care Ward Clerk/AMU

Job details
Posting date: 12 March 2026
Salary: £24,465.00 per year
Additional salary information: £24465.00 a year
Hours: Full time
Closing date: 26 March 2026
Location: Bournemouth, BH7 7DW
Company: NHS Jobs
Job type: Permanent
Job reference: C9153-26-0158

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Summary

Liaise with individual team members and other departments as required, in a manner that will contribute to the effective and efficient running of the ward. Work within our extremely busy SDEC Clinic and DVT clinic to ensure that notes are created and ready for same day patients & ensure that the diary is up to date. You maybe required to call and liaise with patients about attending certain tests or appointments. To arrange for the repair of faulty ward equipment. To deliver post to patients. Answer the telephone and deal with enquiries in a courteous manner. To open and sort incoming mail and distribute to relevant personnel for action. To use the computer for inputting and accessing general patient information on Trust computer systems such as Ecamis, EPR, Agyle, Electronic Diary and Health of the Ward. To assist with other duties that may reasonably be required. To ensure sufficient stock of paperwork and stationary supplies. Organise own workload to ensure that the priorities of the service need are met. Liaise with agencies external to the ward e.g. other hospital departments, organising various models of transport, GP Surgeries etc. Communicate appropriately with all visitors to the ward area e.g. relatives, medical and nursing agencies etc. Communicate appropriately with confused and/or aggressive or wandering patients. Contact by telephone patients and relatives relating to their imminent admission or discharge from the ward. To report to the Senior Nurse any complaints, comment or request by patients or visitors.

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