Box Office Assistant
| Posting date: | 12 March 2026 |
|---|---|
| Hours: | Part time |
| Closing date: | 26 March 2026 |
| Location: | Kirkcaldy, Fife |
| Remote working: | On-site only |
| Company: | Fife Cultural Trust |
| Job type: | Temporary |
| Job reference: | ON000602 |
Summary
Contract Type: Temporary - 12 months
Grade: FC03
Salary: £ 24,740.74 – £25,885.80 per annum, pro rata / £13.18 – £13.79 per hour
Hours: 12.25 hours per week
Location: Adam Smith Theatre
Job Reference: ON000602
We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild. We work with a huge range of partners, artists and creatives and our spaces are some of Fife’s favourite places. An ambitious leadership-oriented charity, we’re built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting.
We’re a real Living Wage employer, and we offer a local government pension scheme, generous holiday allowance and flexible working opportunities. If you need to travel for work, we can provide pool cars if you’re near head office or pay travel expenses so you are not out of pocket! Along with this, you can also access discounted gym/swim memberships and other employee benefits.
The Role
We have an exciting opportunity for a Box Office Assistant to join our team at the Adam Smith Theatre on a fixed term basis for 12 months. You’ll provide a friendly, efficient and effective first point of contact for OnFife customers and visitors. As part of the box office team the role undertakes duties including ticketing, cash handling, room and event enquiries, bookings administration and customer information service. You’ll help with the delivery of OnFife services and contribute to the ongoing development of OnFife.
You can view the full job spec on our current vacancies page on our website.
About You
You will have experience of working in a busy customer service environment and working with the public. Previous experience of cash handling and reconciliation procedures is essential. Previous box office or reception experience and experience of delivering a high level of customer service is desirable.
You will be a friendly, cheerful person who puts the customer first, strives to provide an excellent experience to customers and visitors and who has a can-do attitude. You should be able to work independently, and as part of a team.
The base working pattern is Friday 14.15 - 18.30 & Saturday 09.45 - 18.30. There is also the scope to pick up extra hours when events fall on those days or to cover additional events throughout the rest of the week.
How to Apply
If you would like to find out more information about this role before applying, please contact Tony Stevens, Venue Manager for an informal chat. Contact details can be found on our current vacancies page on our website.
When you’re ready to apply, please complete our application form and equal opportunities form and return them to the HR team at hr.fct@onfife.com. The application pack can be downloaded from our current vacancies page on our website.
The closing date for applications is 9am on 26 March 2026
Interviews will take place week commencing 6 April 2026
OnFife is an equal opportunities employer.
We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.
Grade: FC03
Salary: £ 24,740.74 – £25,885.80 per annum, pro rata / £13.18 – £13.79 per hour
Hours: 12.25 hours per week
Location: Adam Smith Theatre
Job Reference: ON000602
We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild. We work with a huge range of partners, artists and creatives and our spaces are some of Fife’s favourite places. An ambitious leadership-oriented charity, we’re built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting.
We’re a real Living Wage employer, and we offer a local government pension scheme, generous holiday allowance and flexible working opportunities. If you need to travel for work, we can provide pool cars if you’re near head office or pay travel expenses so you are not out of pocket! Along with this, you can also access discounted gym/swim memberships and other employee benefits.
The Role
We have an exciting opportunity for a Box Office Assistant to join our team at the Adam Smith Theatre on a fixed term basis for 12 months. You’ll provide a friendly, efficient and effective first point of contact for OnFife customers and visitors. As part of the box office team the role undertakes duties including ticketing, cash handling, room and event enquiries, bookings administration and customer information service. You’ll help with the delivery of OnFife services and contribute to the ongoing development of OnFife.
You can view the full job spec on our current vacancies page on our website.
About You
You will have experience of working in a busy customer service environment and working with the public. Previous experience of cash handling and reconciliation procedures is essential. Previous box office or reception experience and experience of delivering a high level of customer service is desirable.
You will be a friendly, cheerful person who puts the customer first, strives to provide an excellent experience to customers and visitors and who has a can-do attitude. You should be able to work independently, and as part of a team.
The base working pattern is Friday 14.15 - 18.30 & Saturday 09.45 - 18.30. There is also the scope to pick up extra hours when events fall on those days or to cover additional events throughout the rest of the week.
How to Apply
If you would like to find out more information about this role before applying, please contact Tony Stevens, Venue Manager for an informal chat. Contact details can be found on our current vacancies page on our website.
When you’re ready to apply, please complete our application form and equal opportunities form and return them to the HR team at hr.fct@onfife.com. The application pack can be downloaded from our current vacancies page on our website.
The closing date for applications is 9am on 26 March 2026
Interviews will take place week commencing 6 April 2026
OnFife is an equal opportunities employer.
We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.