Field Service Engineer
| Posting date: | 12 March 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Competitive Salary |
| Hours: | Full time |
| Closing date: | 11 April 2026 |
| Location: | London, UK |
| Remote working: | On-site only |
| Company: | Industrial Cleaning Equipment Ltd. |
| Job type: | Permanent |
| Job reference: |
Summary
About ICE
With over 50 years of experience, ICE is the UK’s largest independent provider of cleaning equipment. We support thousands of customer sites across sectors including retail, healthcare, manufacturing, warehousing, distribution and education.
Alongside traditional cleaning equipment, we’ve spent more than a decade leading the way in robotic floor cleaning technology. Sustainability is central to our business, with a strong ESG strategy and a commitment to helping customers meet their own environmental goals.
ICE is a fast-growing company where people are encouraged to develop and progress. We offer on-the-job training, support for professional qualifications and real opportunities to build your career.
The Role
As a Field Service Engineer, you’ll play a key role in keeping our customers’ cleaning equipment running at peak performance.
You’ll diagnose faults, carry out repairs and deliver preventative maintenance across a range of industrial cleaning machines, ensuring work is completed safely, efficiently and within agreed service levels.
Key Responsibilities
• Diagnose, service and repair industrial cleaning equipment
• Complete repairs and service calls within agreed SLAs
• Carry out scheduled preventative maintenance and PAT testing
• Respond to follow-up visits where additional parts are required
• Record job updates and service reports in real time using our system
• Order and manage parts while maintaining van stock levels
• Deliver excellent customer service on every site visit
• Maintain high standards of health and safety
• Ensure company vehicle and equipment are well maintained
About You
You’ll be a practical problem-solver with strong technical skills and a customer-focused approach.
Essential
• Full UK manual driving licence
• Strong mechanical and electrical troubleshooting skills
• Experience servicing industrial or commercial equipment
• Good communication and customer service skills
• Ability to document work accurately using digital systems
• Physically capable of manual handling tasks
Desirable
• Engineering qualification (mechanical/electrical or similar)
• Experience with cleaning equipment (scrubbers, sweepers, pressure washers etc.)
• Knowledge of hydraulic, pneumatic and electrical systems
• Experience with petrol, diesel or LPG engines
• Previous field service engineering experience
What We Offer
• Competitive salary
• Private medical cover
• Life assurance
• Enhanced pension options
• Discounts and wellbeing portal (Reward Gateway)
• Employee Assistance Programme
• Long service awards
• Birthday day off
• Holiday buy-back scheme
If you enjoy working independently, solving technical challenges and delivering great service, this is a fantastic opportunity to join a growing and innovative company.
With over 50 years of experience, ICE is the UK’s largest independent provider of cleaning equipment. We support thousands of customer sites across sectors including retail, healthcare, manufacturing, warehousing, distribution and education.
Alongside traditional cleaning equipment, we’ve spent more than a decade leading the way in robotic floor cleaning technology. Sustainability is central to our business, with a strong ESG strategy and a commitment to helping customers meet their own environmental goals.
ICE is a fast-growing company where people are encouraged to develop and progress. We offer on-the-job training, support for professional qualifications and real opportunities to build your career.
The Role
As a Field Service Engineer, you’ll play a key role in keeping our customers’ cleaning equipment running at peak performance.
You’ll diagnose faults, carry out repairs and deliver preventative maintenance across a range of industrial cleaning machines, ensuring work is completed safely, efficiently and within agreed service levels.
Key Responsibilities
• Diagnose, service and repair industrial cleaning equipment
• Complete repairs and service calls within agreed SLAs
• Carry out scheduled preventative maintenance and PAT testing
• Respond to follow-up visits where additional parts are required
• Record job updates and service reports in real time using our system
• Order and manage parts while maintaining van stock levels
• Deliver excellent customer service on every site visit
• Maintain high standards of health and safety
• Ensure company vehicle and equipment are well maintained
About You
You’ll be a practical problem-solver with strong technical skills and a customer-focused approach.
Essential
• Full UK manual driving licence
• Strong mechanical and electrical troubleshooting skills
• Experience servicing industrial or commercial equipment
• Good communication and customer service skills
• Ability to document work accurately using digital systems
• Physically capable of manual handling tasks
Desirable
• Engineering qualification (mechanical/electrical or similar)
• Experience with cleaning equipment (scrubbers, sweepers, pressure washers etc.)
• Knowledge of hydraulic, pneumatic and electrical systems
• Experience with petrol, diesel or LPG engines
• Previous field service engineering experience
What We Offer
• Competitive salary
• Private medical cover
• Life assurance
• Enhanced pension options
• Discounts and wellbeing portal (Reward Gateway)
• Employee Assistance Programme
• Long service awards
• Birthday day off
• Holiday buy-back scheme
If you enjoy working independently, solving technical challenges and delivering great service, this is a fantastic opportunity to join a growing and innovative company.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.