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Continuous Improvement Lead

Job details
Posting date: 12 March 2026
Salary: £54,696 to £57,186 per year
Hours: Full time
Closing date: 05 April 2026
Location: Gloucester, Gloucestershire
Remote working: On-site only
Company: Gloucestershire Constabulary
Job type: Permanent
Job reference:

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Summary


The Continuous Improvement Lead plays a pivotal role in driving operational excellence and embedding a culture of continuous improvement across the constabulary. Positioned at the heart of change and transformation, this role leads the end-to-end improvement lifecycle using Lean DMAIC principles, ensuring initiatives deliver measurable benefits aligned to strategic priorities and inspection requirements. A key focus is on identifying and implementing automation opportunities across all areas of the organisation—both technical and non-technical—optimising workflows, reducing duplication, and improving service delivery.

The post holder will manage a multidisciplinary team, including RPA and M365 developers, and work collaboratively with departments such as HR, Finance, Learning & Development, IT, and Change Management to address organisational and people impacts arising from improvement activities. They will curate and prioritise a portfolio of initiatives, develop robust business cases, and oversee the design, testing, and deployment of solutions. Additionally, the role is accountable for establishing governance frameworks, monitoring sustainability, and providing clear reporting to senior forums on progress and benefit realisation. Through expert stakeholder engagement and capability building, the Continuous Improvement Lead ensures that continuous improvement becomes an embedded way of working, delivering lasting value across the Constabulary.

The role will also be responsible for commissioning work to be undertaken by external expertise and managing both the contract and the supplier relationship, this requires business acumen and understanding of commissioning and contract management.

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