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Business Resilience Manager

Job details
Posting date: 12 March 2026
Salary: Not specified
Additional salary information: Competitive
Hours: Part time
Closing date: 09 April 2026
Location: Welwyn Garden City, Hertfordshire, AL7 1GA
Company: Tesco
Job type: Permanent
Job reference: tesco/TP/17526920/980796

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Summary

About the role

This is a new and exciting role that will strengthen Tesco’s overall resilience by setting clear business resilience standards, coordinating delivery across the group, and supporting our global network of resilience teams. You will play a key part in ensuring our critical business activities can continue during disruption, with a particular focus on enhancing Tesco’s resilience to disruptive cyber events.

Working collaboratively across Group Security, Technology, and the wider business, you’ll help shape our approach to business continuity, incident response, and crisis management. You’ll drive continuous improvement through structured planning, effective governance, and innovative use of our Business Resilience Management System. This role is central to embedding strong resilience capability across the organisation and ensuring Tesco can continue to serve customers, no matter what challenges arise.

You will be responsible for

  • Identifying the risks to our critical business activities and essential processes.

  • Developing solutions to increase Tesco’s resilience to disruptive cyber and other events, working across the business to develop business impact assessments, continuity plans and incident response plans.

  • Developing incident response exercises to test these continuity plans and incident response plans, and working with all business teams to learn from these exercises to strengthen our business processes and crisis readiness. I ensure all resilience documentation is appropriately recorded in our central systems.

  • Working closely with our Business Resilience Programme Manager to ensure all aspects of our cyber resilience and other planning are aligned to the company’s strategy, and supporting the development of project plans, progress updates and governance documentation.

  • Working closely with our network of Business Resilience Champions, group‑wide, to support their professional development.

  • Providing support to our Incident and Crisis Management Teams across the group as required.

  • Driving technical innovation to maximise efficiencies and opportunities in the use of our Business Resilience Management System, and building proficiency across the Business Resilience community through system training.

You will need

  • Proficient in workflow‑based technology systems
  • A strong operational track record in Business Continuity and Crisis Management.
  • Project management experience.
  • Experience creating operational and strategic documentation related to business continuity processes.
  • Strong and confident presentation skills.
  • Analytical skills, and the ability to interpret complex information to support effective decision‑making.

What’s in it for you

We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!

  • Annual bonus scheme of up to 20% of base salary
  • Holiday starting at 25 days plus a personal day (plus Bank holidays)
  • Private medical insurance
  • 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
  • Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing

About us

Tesco has become a market leader by doing the little things that really matter for our customers and colleagues.

It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year.

We're the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers.

But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business.

We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

For more information about us please visit www.tescoplc.com

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Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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