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Operations Team Manager

Job details
Posting date: 12 March 2026
Salary: £45,795 per year
Hours: Full time
Closing date: 11 April 2026
Location: NE15 8NZ
Remote working: On-site only
Company: Karbon Homes
Job type: Contract
Job reference: RQ00001620-60897

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Summary

Come and make a difference at Karbon as an Operations Team Manager

About The Role

We’re looking to appoint a suitably qualified and experienced individual to undertake the role of Operations Team Manager within the Responsive Repairs team.

This is fixed term role until 31 October 2026. The successful candidate will lead a team of multi-disciplined individuals in delivering an efficient repairs service within our occupied properties.

About You

We’re looking for an experienced Operations Team Manager to join and support our Responsive Repairs team in managing an already excellent maintenance service, delivered to our customers in a way that that promotes high levels of customer focus, performance, safety, and quality, with a strong emphasis on innovation, forward thinking and continuous improvement.

The successful applicant should have a thorough understanding of building and maintenance practices in a social housing environment. They must possess the relevant knowledge, skills, experience necessary to successfully manage a multi- disciplined team of in-house trade colleagues, supported by approved subcontractors to undertake repair and maintenance tasks in a fast moving and dynamic working environment.

They must be dynamic, with a collaborative and engaging style, and possess strong customer service, people management and organisational skills. They should be highly organised, capable of working to tight deadlines, achieving KPIs and targets in accordance with budget constraints.

A full UK driving licence is essential.

Working With Us

This vacancy is with our responsive repairs team around the west Northumberland, Tynedale Valley Area, applications are welcomed from across the North-East. Our properties are located throughout the North-East. If you require further information about the role, please contact:

Jamie Fryatt – Head of Operations: Jamie.Fryatt@karbonhomes.co.uk or 07808557121

Key Details

  • Operations Team Manager (Responsive Repairs) – Fixed Term until 31 October 2026
  • Salary is £45,795 per annum
  • £633 flexible pot (which can be used for salary top-up)
  • Location: Newburn or Greengates
  • 37 Hours per week
  • Karbon car payment of £2,317 per annum (own car to be used)
  • Participation in the management of our out of hours service, which includes additional standby payments

    We recognise the contribution people with criminal records can make as colleagues and welcome applications. A criminal record will not exclude a candidate from being appointed because of offences that are irrelevant to and do not place them at or make them a risk in the role you're applying for.

    The role you're applying for is covered by the Rehabilitation of Offenders Act 1974 (ROA). The successful candidate(s) will be asked to submit a basic disclosure and barring check application during pre-employment checks.

    Why Join Us?

    We offer a generous benefits package to support your wellbeing and development, including:

    • 26 days annual leave (rising to 31 after 3 years)
    • Birthday leave
    • Occupational pension
    • Health cash plan
    • Flexible benefits pot
    • Access to funding for qualifications, conferences, and learning events

      Ready To Apply?

      If this sounds like the role for you, apply now via our website:– https://www.karbonhomes.co.uk/careers/

      We love seeing the real you in your application. It’s fine to use AI tools for things like polishing grammar or improving formatting—but your CV and supporting statement should still reflect your own skills, experience, and personality, so we do not accept applications that are fully generated by AI without your own input.

      Key Dates

      Closing date for applications

      Sunday 22 March 2026

      We may close the advert early if we receive a high volume of strong applications—so don’t wait too long to apply!

      Interview date

      TBC

      We’re Inclusive

      We’re proud to be an inclusive employer. We welcome applications from people of all backgrounds, identities, and experiences. If you have a disability and meet the essential criteria, you’ll be guaranteed an interview.
      Need a reasonable adjustment to apply? Contact us at recruitment@karbonhomes.co.uk

      A Note for Recruitment Agencies

      We’re lucky to have a great Preferred Supplier List (PSL) in place, so we’re not looking for additional agency support right now. Thanks for understanding—we’ve got this covered!

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