Customer service / office administrator

Posting date:	12 March 2026
Salary:	£13 to £14 per hour
Hours:	Full time
Closing date:	11 April 2026
Location:	b17 8dt
Remote working:	On-site only
Company:	MET Recruitment
Job type:	Permanent
Job reference:	JOB-4521-20726

Summary

Job Title: Customer Service & Office Administrator
Location: Sports & Leisure Facility
Job Type: Temp to Perm
Pay Rate: £13.50 per hour
Hours: Approximately 30 hours per week (between 9:00am – 6:00pm)

About the Role

We are recruiting for an enthusiastic, organised and proactive Customer Service & Office Administrator to join a busy sports and leisure facility in a varied and hands-on role.

This is a fantastic opportunity for someone energetic and passionate about supporting the day-to-day running of a vibrant facility. Working closely with the General Manager, you will assist with a wide range of administrative, customer service and operational tasks that help keep everything running smoothly.

No two days will be the same – from customer interaction and event support to social media updates and office administration.

Key Responsibilities

• Providing general customer service support and being a welcoming point of contact for visitors

  
  

• Assisting the General Manager with a variety of operational and administrative duties

  
  

• Diary and schedule management

  
  

• Uploading and managing social media content and website posts

  
  

• Supporting the organisation and coordination of events and hospitality functions

  
  

• Customer-facing duties during events and facility activities

  
  

• General office administration and data entry

  
  

• Use of Microsoft Office programmes for daily tasks

  
  

• Assisting with low-level accounts duties, including some use of Sage

  
  

• Very occasional basic kitchen support during events if required

  
  

• Helping ensure the smooth overall running of the facility

  
  Working Hours

  • Approximately 30 hours per week

    
    

  • Shifts generally between 9:00am – 6:00pm

    
    

  • Weekly rota provided, so start and finish times may vary

    
    

  • Occasional evening work and very occasional weekends may be required to support events

    
    What We’re Looking For

    • A positive, energetic and proactive individual

      
      

    • Someone who enjoys variety and being involved in different areas of a business

      
      

    • Strong organisation and communication skills

      
      

    • Comfortable using Microsoft Office

      
      

    • Experience with social media and basic website updates is desirable

      
      

    • Some administration or customer service experience

      
      

    • Basic accounts knowledge and experience using Sage would be beneficial

      
      

    • A team player who is happy to support wherever needed

      
      What We Offer

      • £13.50 per hour

        
        

      • Temp to Perm opportunity with long-term potential

        
        

      • Varied and engaging role within a friendly sports and leisure environment

        
        

      • Opportunity to work closely with management and contribute to the successful running of the whole facility