Senior Registry Officer (Enrolment and Student Records)
| Posting date: | 12 March 2026 |
|---|---|
| Salary: | £41,878 to £45,248 per year |
| Additional salary information: | Inclusive of London Weighting Allowance |
| Hours: | Full time |
| Closing date: | 01 April 2026 |
| Location: | Roehampton, South West London |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | University of Roehampton |
| Job type: | Permanent |
| Job reference: | RU05044 |
Summary
We are recruiting to the role of Senior Registry Officer (Enrolment and Student Records) to join our friendly and supportive Registry team. This is an exciting opportunity to play a key role in delivering enrolment and student records operations that underpin the student lifecycle, while contributing to the continued development and improvement of Registry services across the University.
Key responsibilities will include leading and coordinating the operational delivery of enrolment and registration processes across the University’s intake points, ensuring activities are delivered effectively and in line with institutional timelines and regulations; overseeing the accuracy and completeness of enrolment data within the student records system and supporting the integrity of the student record; providing authoritative advice and guidance on enrolment processes and student records matters to colleagues across the University; and line managing Registry staff to ensure the delivery of a high-quality, responsive and student-focused service.
The successful candidate will have skills and experience in working within student records, Registry or academic administration in a higher education environment; managing complex operational processes and delivering services effectively during peak operational periods; leading or supervising staff and supporting teams to deliver high-quality administrative services; working confidently with student record systems and data to ensure accuracy and resolve issues; and building strong working relationships with colleagues across academic departments and professional services to support effective service delivery.
Main duties and responsibilities:
1. To plan, coordinate and oversee the operational delivery of enrolment periods, ensuring systems, staff and processes are aligned to meet agreed timelines and service standards.
2. To identify operational risks relating to enrolment delivery and student record management, implementing mitigations where appropriate and escalating significant risks to the Deputy Academic Registrar.
3. To ensure the accuracy, completeness and integrity of enrolment and student registration data within the student records system.
4. To oversee and maintain the integrity, security and completeness of paper and electronic student records relating to registration and enrolment.
5. To design and review routine data quality reports, investigate discrepancies and implement corrective actions within agreed internal controls.
6. To provide authoritative advice and guidance to staff and students on enrolment regulations, processes and data requirements.
7. To ensure appropriate controls and validation checks are in place for data imports, system integrations, module allocations and manual record amendments, in collaboration with relevant system owners where required.
8. To act as the operational lead for module allocation systems and processes, ensuring accuracy, timeliness and compliance with institutional requirements.
9. To coordinate with collaborative partners to ensure timely and accurate transmission of student and programme data in accordance with agreed standards and regulatory requirements.
10. To work in close collaboration with Academic Schools / Faculties, Admissions, Curriculum Data Team, and other relevant departments to ensure the ongoing accuracy and completeness of the student record.
11. To provide regular assurance and accurate management information to the Academic Registrar and Deputy Academic Registrar to support decision-making and reporting.
12. To contribute to the development and continuous improvement of enrolment and student record processes.
13. To undertake any other duties commensurate with the seniority of the post, as required by the Deputy Academic Registrar and Head of Service.
Key responsibilities will include leading and coordinating the operational delivery of enrolment and registration processes across the University’s intake points, ensuring activities are delivered effectively and in line with institutional timelines and regulations; overseeing the accuracy and completeness of enrolment data within the student records system and supporting the integrity of the student record; providing authoritative advice and guidance on enrolment processes and student records matters to colleagues across the University; and line managing Registry staff to ensure the delivery of a high-quality, responsive and student-focused service.
The successful candidate will have skills and experience in working within student records, Registry or academic administration in a higher education environment; managing complex operational processes and delivering services effectively during peak operational periods; leading or supervising staff and supporting teams to deliver high-quality administrative services; working confidently with student record systems and data to ensure accuracy and resolve issues; and building strong working relationships with colleagues across academic departments and professional services to support effective service delivery.
Main duties and responsibilities:
1. To plan, coordinate and oversee the operational delivery of enrolment periods, ensuring systems, staff and processes are aligned to meet agreed timelines and service standards.
2. To identify operational risks relating to enrolment delivery and student record management, implementing mitigations where appropriate and escalating significant risks to the Deputy Academic Registrar.
3. To ensure the accuracy, completeness and integrity of enrolment and student registration data within the student records system.
4. To oversee and maintain the integrity, security and completeness of paper and electronic student records relating to registration and enrolment.
5. To design and review routine data quality reports, investigate discrepancies and implement corrective actions within agreed internal controls.
6. To provide authoritative advice and guidance to staff and students on enrolment regulations, processes and data requirements.
7. To ensure appropriate controls and validation checks are in place for data imports, system integrations, module allocations and manual record amendments, in collaboration with relevant system owners where required.
8. To act as the operational lead for module allocation systems and processes, ensuring accuracy, timeliness and compliance with institutional requirements.
9. To coordinate with collaborative partners to ensure timely and accurate transmission of student and programme data in accordance with agreed standards and regulatory requirements.
10. To work in close collaboration with Academic Schools / Faculties, Admissions, Curriculum Data Team, and other relevant departments to ensure the ongoing accuracy and completeness of the student record.
11. To provide regular assurance and accurate management information to the Academic Registrar and Deputy Academic Registrar to support decision-making and reporting.
12. To contribute to the development and continuous improvement of enrolment and student record processes.
13. To undertake any other duties commensurate with the seniority of the post, as required by the Deputy Academic Registrar and Head of Service.
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