Lounge Manager
| Posting date: | 11 March 2026 |
|---|---|
| Salary: | £60,000.00 per year |
| Hours: | Full time |
| Closing date: | 10 April 2026 |
| Location: | London (West), London, W1H 7BG |
| Company: | Nobu Hotel Portman Square |
| Job type: | Permanent |
| Job reference: | 1472610497 |
Summary
As Lounge Manager, you will lead the day to day operation of the Lounge, ensuring every guest enjoys an exceptional and seamless experience. You will inspire and guide the team to deliver warm, attentive service while maintaining Nobu’s high standards across food, beverage and guest engagement. Through strong leadership and attention to detail, you will help create a vibrant and welcoming environment that reflects Nobu’s unique balance of energy and elegance.
You will- Lead the daily operation of the Lounge, ensuring smooth and efficient service
- Create a welcoming and engaging atmosphere for guests from arrival through to departure
- Lead, coach and develop the Lounge team to deliver exceptional service standards
- Ensure strong knowledge of the food and beverage menus across the team
- Monitor service flow and guest satisfaction, addressing any issues promptly
- Work closely with the kitchen and bar teams to maintain seamless operations
- Drive revenue through upselling and promoting the Lounge offering
- Support team scheduling and labour planning to ensure efficient coverage
- Maintain high standards of cleanliness, presentation and operational organisation
- Monitor stock levels and support ordering and inventory management
- Support training and onboarding of new team members
- Build strong communication across departments to ensure the guest journey flows smoothly
- Maintain compliance with company, health and safety and licensing regulations
- Continuously look for opportunities to improve service, efficiency and guest satisfaction
- Act as an ambassador for Nobu, embodying our values of Family, Crafted, Smile and Kokoro
You bring leadership experience within a luxury restaurant, hotel lounge or bar environment. You are a confident and visible leader with strong operational knowledge, a passion for hospitality and the ability to motivate teams to deliver exceptional service. Organised, proactive and guest focused, you take pride in creating memorable experiences while maintaining strong commercial awareness.
Benefits of Joining Our Team- £1000 Refer a Friend Scheme
- Two hotel wide social events each year including our Employee Awards Night
- Discounted overnight stays across Nobu properties worldwide
- Discounted Pilates classes and wellness treatments
- Opportunities to progress within our hotel and the wider Nobu portfolio
- Innovative learning and development opportunities
- Exciting wellness and volunteering initiatives
- Up to 33 holiday days through length of service
- Life Assurance Scheme
- Cycle to Work Scheme
- Discounts on all food and beverage
- Free meals while on duty
Nobu Hotels effortlessly blends modern luxury and minimal Japanese tradition into the concept of a lifestyle hotel. Filled with cutting-edge design and stunning spaces, Nobu Hotels provides remarkable hospitable service and an unparalleled experience like nothing before. Helming from world renowned
Chef Nobu Matsuhisa, Robert De Niro and Meir Teper, the Nobu Hotels concept is a remarkable conjunction of exquisite cuisine, innovation and creativity.
Nobu Hotel London Portman Square features 243 guest rooms and suites, together with a Nobu restaurant, ballroom and meeting spaces beautifully conceptualised by London-based architecture and interior design firm, David Collins Studio, in conjunction with Make Architects.
We are looking for great people that embody our core values of Kokoro, Smile, Family & Crafted.
You will share our passion, deliver quality results and have the courage to be different and creative within your specialism.