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Sales and Cross Hire Support

Job details
Posting date: 11 March 2026
Salary: £26,984.10 per year
Hours: Full time
Closing date: 10 April 2026
Location: LS9 0PF
Remote working: On-site only
Company: Bagnall & Morris (Waste Services) Ltd
Job type: Permanent
Job reference: 1789

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Summary

Monday-Friday, 8AM-5PM
42.5 hours per week

Who Are We?

As part of the wider Panda Recycling Group, we are an award-winning business at the forefront of the UK’s transition to a more sustainable, circular economy.

Working with thousands of businesses across the country, we help organisations manage their waste responsibly while improving recycling performance and reducing environmental impact. Our success is built on long-term partnerships, outstanding service, and a commitment to doing things the right way.

The Role

We are now seeking a motivated and customer-focussed individual to bring cross-functional collaboration across various different areas of our business. You’ll have excellent communication skills and the ability to prioritize multiple tasks, whilst delivering a consistently positive customer experience.

Key Responsibilities

Maintain and update relevant information within the company’s in-house CRM system
Provide cover and support across departments during periods of holiday or sickness
Assist with waste verification processes
Accurately input customer orders into the company’s bespoke system
Provide administrative and customer support to both the Customer Service and Sales teams
Use Microsoft Office applications, including Excel, and other internal systems efficiently
Support customers in resolving service issues and manage requests for additional products or replacement containers
Liaise with the Accounts team to resolve invoice queries
Assist with the development of the nationwide brokerage service
Complete supplier questionnaires as required
Schedule and coordinate appointments for the Sales team
Prepare and maintain nationwide waste reporting

Skills and Experience

Professional and confident telephone manner
Experience communicating with account customers
Strong listening skills with a friendly, approachable attitude
Self-motivated with a proactive, “can-do” approach to work
Strong problem-solving abilities and the ability to meet challenging deadlines
Excellent IT skills, including Microsoft Office and Excel

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