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Community Caretaker

Job details
Posting date: 11 March 2026
Salary: £27,675 per year
Hours: Full time
Closing date: 25 March 2026
Location: Caerphilly, Caerphilly County
Remote working: On-site only
Company: United Welsh
Job type: Permanent
Job reference:

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Summary

Key Accountabilities

- Removal and disposal of fly-tipped items from United Welsh estates outside of designated refuse days
- Maintaining the health and safety of bin store areas and assisting in the future design and location of bin stores on new and existing sites, providing experience and knowledge of a wide range of refuse and storage systems
- Removal of graffiti and dog fouling
- Engage with residents around misuse of bin stores and fly tipping
- General advice, support and signposting for anti-social behaviour and compliance, and providing information and statements to officers when enforcement action is required
- Carry out weekly checks of the company vehicle provided, report any issues to the - Health and Safety team and arrange cleaning and maintenance of the vehicle
- Maintain accurate records for each area, including inspection photos
- Take responsibility for maintaining accurate records on each site, including inspections and photos. Using a phone / tablet to accept, update and close jobs and communicate
- Be responsible for the use of devices, reporting any IT issues, ensuring it works correctly
- Ad-hoc resident home and garden clearances
- Carry out joint visits with colleagues as required
- Work effectively as part of the Neighbourhood team, including assisting with community development activities and fire risk assessments, gas and electrical compliance
- Work collaboratively to provide a kind and professional experience to our residents and stakeholders
- Promote cleansing, waste minimisation, recycling and other environmental issues
- The post holder may be required to set traps and use bait to remove, control or eliminate pests

Skills

Essential

- Full UK Category B (car) driving licence which allows driving of vehicles up to 3.5 tonnes
- Basic awareness of cleansing and waste management issues
- Competent using Microsoft Office packages, with strong numerical and written skills
- Self-starter with a calm and flexible attitude, responsive to meet the needs of the team and the business
- Competent and committed to the delivery of exceptional customer service, treating all customers with equally high standards of respect, dignity, and compassion
- Demonstrated ability to meet work objectives through excellent prioritisation, organisation and time management skills
- Committed to continued professional development and capable and willing to undertake training and study as required by the post
- Must be flexible and willing to undertake any other duties as directed by the Neighbourhood Manager

Desirable

- Experience of working or living in social housing or a related sector; supporting a variety of people from different backgrounds and with different needs
- Ability to confidently communicate in Welsh, including written, conversational, and reading
- Experience of working in a customer focused front-line service
- Experience of driving and maintaining vehicle

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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