Care co-ordinator
| Posting date: | 11 March 2026 |
|---|---|
| Salary: | £14.00 per hour |
| Hours: | Full time |
| Closing date: | 10 April 2026 |
| Location: | Continuity Healthcare Services Regus Cross Key House Queen Street Salisbury Wiltshire SP1 1EY |
| Remote working: | On-site only |
| Company: | Continuity Healthcare Services |
| Job type: | Permanent |
| Job reference: |
Summary
Create and manage staff rotas to ensure all care visits are covered
Monitor call times and ensure carers attend calls within agreed timeframes
Respond to last-minute staffing issues and arrange emergency cover
Participate in the on-call rota and support staff outside office hours
Attend face-to-face client assessments and reassessments when required
Attend review meetings with clients, families, social workers, and other professionals when requested
Provide feedback from visits to support care plan updates (care plans are completed by the management team)
Carry out staff competency checks and spot checks in the community
Support carers to follow care plans, risk assessments, and company procedures
Liaise with the office team regarding rota changes, risks, or client concerns
Assist management with investigating incidents, complaints, or safeguarding concerns when requested
Monitor the quality of care during visits and report any concerns to management
Maintain accurate records and update the care system where required
Occasionally cover care calls in emergencies or where staffing is limited
Communicate effectively with clients, families, and healthcare professionals
Working Hours
Monday to Friday
9:00am – 5:00pm
Participation in the on-call rota is required, which may include weekends too
Annual Leave
28 days annual leave including bank holidays
Development Opportunity
This role offers opportunities for professional development and career progression, providing space to grow into senior coordination, compliance, or management roles within the organisation.
Monitor call times and ensure carers attend calls within agreed timeframes
Respond to last-minute staffing issues and arrange emergency cover
Participate in the on-call rota and support staff outside office hours
Attend face-to-face client assessments and reassessments when required
Attend review meetings with clients, families, social workers, and other professionals when requested
Provide feedback from visits to support care plan updates (care plans are completed by the management team)
Carry out staff competency checks and spot checks in the community
Support carers to follow care plans, risk assessments, and company procedures
Liaise with the office team regarding rota changes, risks, or client concerns
Assist management with investigating incidents, complaints, or safeguarding concerns when requested
Monitor the quality of care during visits and report any concerns to management
Maintain accurate records and update the care system where required
Occasionally cover care calls in emergencies or where staffing is limited
Communicate effectively with clients, families, and healthcare professionals
Working Hours
Monday to Friday
9:00am – 5:00pm
Participation in the on-call rota is required, which may include weekends too
Annual Leave
28 days annual leave including bank holidays
Development Opportunity
This role offers opportunities for professional development and career progression, providing space to grow into senior coordination, compliance, or management roles within the organisation.