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Receptionist

Job details
Posting date: 11 March 2026
Salary: Not specified
Additional salary information: Negotiable
Hours: Full time
Closing date: 25 March 2026
Location: Gateshead, NE11 9FJ
Company: NHS Jobs
Job type: Permanent
Job reference: A4568-26-0001

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Summary

The below list is not exhaustive but contains some of the main duties of the role: * Greet patients and visitors to the practice and maintain a welcoming disposition at all times * Answer general enquiries and explain surgery practice and procedures. * Navigate patients to the most appropriate professional * Register new NHS patients, and supply all new patients with the essential information about the practice. * Receive and process requests for repeat prescriptions * Record and pass on electronic messages to district Nurses, Health Visitors and other attached staff where appropriate * Arrange follow-up appointments with doctors, nurses and other health professionals * Answer all telephone calls in a courteous manner and deal with them appropriately

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