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Project Support Officer

Job details
Posting date: 11 March 2026
Salary: £46,419.00 to £55,046.00 per year
Additional salary information: £46419.00 - £55046.00 a year
Hours: Full time
Closing date: 24 March 2026
Location: london, SE5 8AZ
Company: NHS Jobs
Job type: Contract
Job reference: C9334-26-0211

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Summary

Responsibilities Planning and Coordination: Develop and maintain project plans for communication and stakeholder engagement activities, ensuring alignment with the overall programme timeline and overarching strategies. Documentation: Create and maintain project documentation, including timelines, resource plans, and meeting minutes. Prepare and present findings to internal and external stakeholders. Stakeholder Engagement: Collaborate with internal and external stakeholders to gather requirements, provide updates, and address concerns effectively. Risk Management: Identify, document, and mitigate risks, ensuring programme continuity and success. Monitoring and Reporting: Track progress and prepare regular performance reports, escalating issues as necessary. Workstream Management: Provide operational support to workstreams, ensuring progress and maintaining schedules. Content Creation: Develop clear and concise communication materials, such as email updates, intranet posts, FAQs, and presentations. Feedback Mechanisms: Maintain and respond to stakeholder feedback via established channels, including the EPR email inbox. Stakeholder Engagement: Organise workshops and meetings to ensure feedback and stakeholder buy-in. Communications Plan Development: Support the development and execution of a comprehensive communication plan to inform and engage stakeholders. Change Management Support: Collaborate with the Change Management Leads to deliver communications that drive adoption and minimise resistance. Data Analysis: Collect and analyse clinical and operational data to generate actionable insights, including assessing the effectiveness of communication activities. Training and Resource Coordination: Collaborate with Digital Services managers to ensure sufficient resources and highlight training needs. Performance Monitoring: Evaluate and track project progress, providing recommendations for improvement.

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