Operations Assistant
| Posting date: | 11 March 2026 |
|---|---|
| Salary: | £27,485.00 to £30,162.00 per year |
| Additional salary information: | £27485.00 - £30162.00 a year |
| Hours: | Full time |
| Closing date: | 23 March 2026 |
| Location: | Norwich, NR4 7UY |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9234-26-0187 |
Summary
Provide day-to-day executive and administrative support to the Care Group Leadership Team (CGLT), ensuring the smooth running of leadership operations. Utilising digital technologies, co-ordinate internal and external meetings including scheduling, agenda planning, minute-taking, and action tracking. To organise and plan complex diary and commitments, including all travelling and accommodation arrangements as necessary. Support preparation for key forums such as operational delivery meetings, executive walkarounds, and performance reviews. Effectively prioritise own workload, according to the changing needs of the CGLT. The postholder is supported, rather than managed. Maintain accurate records of decisions and follow-up actions from Care Group meetings and ensure timely progress updates. Organise and manage effective, accurate and up-to-date office systems and procedures, ensuring compliance with NHS guidelines, making use of technology, aiming to achieve a paperless office and with assistance of Co-pilot and any further digital tools. To manage the Care Group employment contact details, ensuring that ESR documentation is collated, tracked and sent to the appropriate departments. Establish policies and maintain system to monitor Sickness/Absence for the Care Group teams. To include receipt of sickness certificates, ESR sickness forms, maintenance of records detailing individual staff members absence. Serve as a point of contact for the Care Group Leadership Team, managing communications in a professional, courteous and responsive manner. Foster strong relationships across clinical and non-clinical departments, promoting a culture of collaboration and accountability. Please see the attached job description for full details. Please note that this advertised position, which is part of occupation code 4159 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role