Assistant Care Manager
| Posting date: | 11 March 2026 |
|---|---|
| Salary: | £15.02 per hour |
| Additional salary information: | £15.02 an hour |
| Hours: | Full time |
| Closing date: | 31 March 2026 |
| Location: | Harrogate, HG1 4ED |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | B0586-26-0009 |
Summary
Lead and support a dedicated team of Care Workers, providing regular supervision, feedback, and encouragement to help them grow and succeed. Champion person-centred care by writing and reviewing individualised plans and risk assessments that reflect each service users goals, preferences, and strengths. Promote empowerment and independence, supporting students to achieve their EHCP outcomes through positive engagement and meaningful daily experiences. Inspire continuous learning and improvement within the team, ensuring staff have the training, tools, and confidence to deliver outstanding care. Maintain robust safeguarding practices, leading by example and promoting wellbeing for both service users and colleagues. Contribute to the safe and competent administration of medication and support complex care needs in line with organisational and CQC standards. Collaborate with clinical, education, therapies and other stakeholders to provide holistic support and a joined-up approach to service user development. Drive quality and compliance by completing audits, action plans, and contributing to continuous service improvement. Contribute to EHCP reviews, gathering feedback from service users and staff to celebrate achievements and identify next steps. Maintain accurate, respectful records that reflect progress and ensure transparent practice. Lead by example in safeguarding and wellbeing, promoting a culture of care and vigilance for both students and colleagues. Provide informed recommendations to care managers for policy implementation where required. Address and correct poor practice promptly, reporting actions taken during regular reviews. Ensure health and safety compliance through high standards of administration and housekeeping. Work in accordance with Restraint Reduction Network (RRN) standards and apply the principles of the Mental Capacity Act in all decision-making Deputise for the Care Manager when required, contributing to leadership decisions and participating in the on-call rota. Take on additional responsibilities as needed to ensure the safe and effective running of the service. Encourage ambition and aspiration, helping service users and staff believe in what's possible and achieve their personal best. Line Management Responsibilities Deliver outstanding leadership and management of the section; ensuring the provision of a first class service to both internal and external customers and service users. Ensure the team maintain high standards of performance and behaviour, taking appropriate action to address any areas of concern in line with employment policies, with support from HR where applicable. Demonstrate a commitment to Henshaws strategic vision, values and objectives and ensure this culture is embedded within the team. Encouraging accountability, an open mindset and a collaborative approach across the charity. Carry out regular 121s, team meetings and annual appraisals with your team interlinking departmental and individual goals throughout the process Ensure all new starters receive an effective induction and your team. Support learning and development within your team and ensure mandatory/statutory and role specific training for all team members is in date. To provide operational Health and Safety leadership across all areas of the team and wider organization - take action to prevent accidents, injuries and work related illness. Ensure all accidents/incidents and safeguarding concerns are recorded and managed in line with Henshaws policies and procedures. Deliver and demonstrate high standards of safeguarding to ensure mitigation of risk and quality of care is provided by all team members. The postholder must comply with the Health & Safety requirements of the Society, operate within the employee code of conduct and respect confidentiality at all times.