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Homeless Early Intervention Officer

Job details
Posting date: 11 March 2026
Salary: £31,537 to £33,699 per year
Hours: Full time
Closing date: 24 March 2026
Location: Salisbury, Wiltshire
Remote working: On-site only
Company: Wiltshire Council
Job type: Permanent
Job reference: 6768

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Summary

Salary: £31,537 - £33,699

Hours per week: 37 hours

Interview date: To be confirmed after shortlisting



Homeless Early Intervention – Taking an Upstream Approach to Preventing Homelessness and reduce reoffending

Join us as a Homeless Early Intervention Officer and make a huge difference in your community.

Wiltshire Council have recently created a new and exciting Homeless Early Intervention team focusing on supporting households identified as being at high risk of becoming threatened with homeless by providing upstream and pre-preventative holistic support.  

You will have the chance to work from one of our hubs located in Trowbridge, Chippenham, or Salisbury as well as being expected to provide outreach advice and support in our communities across the county.

There will be opportunities to work in a variety of environments such as hospitals, community drop-in centres and customer’s homes to target the support to the hardest to reach households in our community.

As a Homeless Early Intervention Officer, you will provide vital advice and support to our clients, empowering them to understand their tenure right, maintain their housing, and preventing homelessness. From supporting with maximising income and budgeting, to preventing family exclusion by mediation, to connecting them with essential services.

You'll adopt a trauma-informed approach and play a crucial role in navigating our customers through the challenges the current cost-of-living and housing crisis.

We are seeking candidates with an innovative and creative approach, capable of effectively handling challenging customers resistant to change.

Why us?

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. That’s why we focus on getting the things that matter to our people right.

If you have applied for this role within the last six months, you do not need to reapply. Your application will remain on file and will be considered.

While we welcome applications from job seekers who require skilled worker sponsorship, we are not able to issue a defined certificate of sponsorship due to limitations in our sponsorship capacity.

Please download and read the role description and person specification carefully before you apply.

For more details, contact Natalie McKenna, Homeless Early Intervention Team Manager via email at Natalie.McKenna@wiltshire.gov.uk

This role may be subject to certain successful security checks; please see the role description for more information.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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