Hospitality Manager
| Posting date: | 10 March 2026 |
|---|---|
| Salary: | £30,000 per year |
| Hours: | Full time |
| Closing date: | 09 April 2026 |
| Location: | Lound, Anglia, IP13 0PX |
| Company: | Meridian Business Support |
| Job type: | Permanent |
| Job reference: | 59402640 |
Summary
Job Title: Hospitality Manager
Location: Woodbridge, Suffolk
Role Overview:
We are looking for a passionate Hospitality Manager to deliver an outstanding resident experience by overseeing all aspects of hospitality within our care home. This includes food service, activities, housekeeping, and maintenance, ensuring a welcoming, engaging, and high-quality environment for residents, families, and visitors.
Key Duties & Responsibilities:
- Create a caring service experience aligned with our values of compassion, empathy, and transparency.
- Foster a positive work environment that promotes teamwork, continuous improvement, and excellent service.
- Ensure residents receive exceptional experiences that exceed their needs and expectations.
- Oversee food service operations and work closely with the chef to deliver quality meals on time.
- Develop and manage engaging activities that support residents’ interests, enjoyment, and wellbeing.
- Maintain excellent first impressions and high standards of cleanliness across the home.
- Ensure maintenance issues are addressed promptly to keep the facility safe and well maintained.
- Manage the hospitality budget, balancing cost control with service quality and revenue targets.
- Build strong relationships with residents, families, and staff to strengthen community engagement.
- Ensure staff are well-trained, supported, and equipped to perform effectively.
- Maintain compliance with health & safety, employment legislation, and relevant regulations, with accurate record keeping.
Skills & Attributes:
- Previous experience in a hospitality role, ideally within a care home, hotel, or hospitality environment.
- Excellent communication, motivation, and people management skills.
- Genuine passion for engaging with residents and their families.
- Strong organisational skills with good time management.
- Warm, hands-on approach with a passion for delivering personalised and high-quality hospitality.
Location: Woodbridge, Suffolk
Role Overview:
We are looking for a passionate Hospitality Manager to deliver an outstanding resident experience by overseeing all aspects of hospitality within our care home. This includes food service, activities, housekeeping, and maintenance, ensuring a welcoming, engaging, and high-quality environment for residents, families, and visitors.
Key Duties & Responsibilities:
- Create a caring service experience aligned with our values of compassion, empathy, and transparency.
- Foster a positive work environment that promotes teamwork, continuous improvement, and excellent service.
- Ensure residents receive exceptional experiences that exceed their needs and expectations.
- Oversee food service operations and work closely with the chef to deliver quality meals on time.
- Develop and manage engaging activities that support residents’ interests, enjoyment, and wellbeing.
- Maintain excellent first impressions and high standards of cleanliness across the home.
- Ensure maintenance issues are addressed promptly to keep the facility safe and well maintained.
- Manage the hospitality budget, balancing cost control with service quality and revenue targets.
- Build strong relationships with residents, families, and staff to strengthen community engagement.
- Ensure staff are well-trained, supported, and equipped to perform effectively.
- Maintain compliance with health & safety, employment legislation, and relevant regulations, with accurate record keeping.
Skills & Attributes:
- Previous experience in a hospitality role, ideally within a care home, hotel, or hospitality environment.
- Excellent communication, motivation, and people management skills.
- Genuine passion for engaging with residents and their families.
- Strong organisational skills with good time management.
- Warm, hands-on approach with a passion for delivering personalised and high-quality hospitality.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.