Registered Manager

Posting date:	11 March 2026
Salary:	Not specified
Additional salary information:	£42000/year
Hours:	Full time
Closing date:	16 March 2026
Location:	Blackburn, Lancashire, BB6 7LU
Company:	Active Care Group
Job type:	Permanent
Job reference:	Activecare_97418

Summary

Come and join one of the UK's largest independent providers in neuro and mental healthcare. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone.

We'd like you to join us as a Registered Manager at our service Blackburn Road. Blackburn Road offers both long and short-term care for adults with diagnosed mental health conditions. Operating in Lancashire, this service is purposefully small to offer a calm, tranquil and homely setting for residents allowing them to focus on what's important to them.

The Registered Manager (RM) is responsible for the delivery of high-quality, person-centred care services in compliance with regulatory standards and all relevant legislation. The RM has full ownership or accountability for their service, putting the resident at the forefront whilst maintaining 100% occupancy, achieving financial targets and delivering operational excellence.

What you'll be working:

Below are our standard working hours but if you are looking for different working hours please feel free to talk to us and we will be as flexible we can around the needs of the service.

• Working 5 days a week
• 37.5 hrs per week
• Monday to Friday
• On-call responsibility

What you'll be doing:

• Maintain registration with the relevant regulator (i.e. CQC / Care Inspectorate / Ofsted), ensuring compliance with regulatory standards and that all notifications to a regulatory body / external agencies are made as required.
• Responsible for maintaining up to date knowledge of all ACG Standard Operating Procedures (SOP) and ensure that all processes are adhered to and regularly monitored to ensure compliance.
• Use management information to carry out regular meetings with the team and identify areas of improvement.

To achieve this, the RM has four key objectives:

1. Quality, Compliance & Governance
   • To ensure that all people in our care are subject to initial and ongoing assessments to determine their individual needs to accurately formulate a care plan that is person centred.
   • To ensure that all people in our care are always safeguarded, and appropriate actions and notifications are made in accordance with company policy or local area procedures.
   • To build strong relationships with people in our care's families ensuring they are involved in the person's care plan and reviews in the service and are regularly kept up to date.
   • To ensure that the physical health and well-being of the people in our care is monitored, interventions carried out, appropriate appointments made, and that high standards of care and hygiene are maintained.
   • Responsibility for medicines management within the service and adherence to group medicines management policies and SOPs.
   • To ensure that all people in our care participate in meaningful activities as per their agreed care plan and identified needs and in consideration of their choices.
   • Responsibility for maintaining all areas of the property inside and out; working with the estates team as appropriate and ensure repairs / upkeep are completed.
   • Carry out all audits inline with policy and SOP's ensuring reports are updated in accordance with the audit schedule and maintain the electronic Site Improvement Plan.
   • Adherence to all Health and Safety policies and procedures and promoting a positive H&S culture through leading by example and encouraging open communication and reporting of incidents and near misses and ensuring all foreseeable risks are sufficiently controlled.
2. Occupancy

• Solely accountable for attaining and maintaining maximised bed occupancy, through appropriate marketing and referral processing.
• Deliver assessment and admissions process on a timely basis in line with the Referrals SOP.
• Build strong relationships with commissioners, local authorities, and funders to generate and maintain a strong pipeline for the service.
• Communicate proactively with commissioners and family members ensuring that any concerns are fully dealt with in a timely and professional manner.
• Support in the development of outcome measures to evidence effective service delivery and value for money of the service.
• The RM is the face of the service to external organisations and will serve as the service's Ambassador at external meetings and networking events.

3. Financial performance

• The RM is responsible for ensuring relevant measures are in place to achieve Revenue and EBITDA performance.
• The RM will work with their Finance Business Partner in setting their budgets, monitoring performance, taking corrective action where needed.
• Responsible for ensuring that rosters are appropriate for the service, that safe levels of staffing are maintained in line with the service model and are flexed in line with occupancy.
• Responsible for ensuring that vacancies are covered with bank workers as far as possible, only reverting to external agency when absolutely necessary.
• Accountable for making sure the monthly payroll is accurate.

4. Leadership & Colleague experience

• Responsible for setting the culture in the service, drawing on the ACG Leadership principles, and creating an environment where feedback is welcomed and acted upon.
• Lead and oversee colleague recruitment in line with the ACG Joiner Journey toolkit.
• Responsible for ensuring that every colleague receives a robust and relevant induction.
• Accountable for the training compliance of the service.
• Through colleague Supervision, development reviews and appraisals identify individual development and succession plans including opportunities for sponsorship.
• Using all the resources available put in place a quality recognition programme to celebrate colleagues.
  • Ensure systems are in place for monitoring/recording sickness and absence for all staff as per company policy.
  • Make sure colleagues are aware of the mechanisms for speaking up in ACG and take action where required.

• Maintain their own training compliance with and ensure they are up to date with regulatory standards.
• Adherence to all Group policies and procedures and ensuring that all colleagues in the service are aware of and understand company policies.
• 
  

This job description is not intended to be exhaustive, and it is likely that duties may be altered from time to time in the light of changing circumstances.

What you'll have:

• Hold a clinical qualification, for example Occupational Therapy, Nursing, Psychology etc.
• Previous health and social care experience at management or deputy level.
• Working towards, or a willingness to start, a Level 5 qualification in Leadership and Management.
• Experience of managing budgets desirable.
• Experience of making informed decisions sometimes in difficult circumstances.
• Successful candidates will be required to undergo an Enhanced DBS.

We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident committed employer.

What to look forward to:

• 25 days plus bank holidays
• Birthday off
• Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities
• Benefits App giving discounts and savings on your weekly shop
• Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice
• A Nest Personal Pension account
• Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials like going to the dentist or opticians
• We recognise outstanding Active Behaviours via the Active Awards programme
• Enhanced Sick & Maternity Pay benefits
• Refer a Friend Scheme and earn yourself up to £1000 by recommending someone you know
• and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group