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Product Owner - Lending

Job details
Posting date: 11 March 2026
Hours: Full time
Closing date: 10 April 2026
Location: London, EC2M 4AA
Company: NatWest Group
Job type: Permanent
Job reference: R-00274787

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Summary

Join us as a Product Owner

  • We’re looking for someone to join an agile product team with a focus on developing our back end lending services, ranging from loan servicing to arrears management.
  • You’ll be putting the customer at the heart of our plans and constantly improving their digital journey.
  • This is an opportunity to deliver exceptional customer experience

What you'll do

As a Product Owner, you'll work closely with your Product Manager and wider stakeholders in a cross-collaborative manner to ensure that platform features are delivered on-time, within budget, and meet customer expectations. You'll build knowledge and expertise in lending product servicing and be the go-to person for information and progress updates

You’ll also be:

  • Managing the product backlog and prioritise features based on client demand, impact and effort.
  • Breaking Epics into detailed user stories and feature specifications in JIRA for the squad to pick up and build (story, acceptance criteria and scenarios)
  • Creating comprehensive collateral and documentation to ensure the product succeeds in the hands of clients developing it into their own propositions
  • Working with internal and external stakeholders to ensure all ‘in life’ processes are running as expected, including Architecture, Operations, Risk, Data & Analytics and third parties.

The skills you'll need

To join us in this role, you’ll need to have proven experience as a product owner, product manager, or similar role in a software development environment where APIs are the product.

You’ll also be expected to have:

  • A technical background with a fundamental understanding of financial service products, particularly lending.
  • Experience in supplier management and collaborating with third parties.
  • Strong stakeholder management, amazing communication, conflict management and interpersonal skills

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