Customer Operations Advisor
| Posting date: | 10 March 2026 |
|---|---|
| Salary: | £13.06 per hour |
| Hours: | Full time |
| Closing date: | 09 April 2026 |
| Location: | Clitheroe, Lancashire, BB7 4QF |
| Company: | Carbon60 |
| Job type: | Permanent |
| Job reference: | BBBH175373_1773147333 |
Summary
Carbon60 is looking to recruit a Customer Operations Advisor to work for our client based in Clitheroe, UK.
Job Title: Customer Operations Advisor
Location: Clitheroe, BB7
Pay/Salary: £13.06/hour, £27,164.80/annum
Working Hours/Shift Pattern: 8am - 4:30pm, 40 hours/week, Monday - Friday, 30 mins lunch per day
Type of Employment: 12 weeks temporary to permanent
Main duties & responsibilities:
- Adhering to H&S policies and procedures on site
- Stock management and ordering
- Expediting and maintaining order books - checking upcoming orders, chasing delivery times
- Ordering stock based on customer requirements
- Raising purchase orders (PO's) on customers' behalf
- Maintain accurate records of transactions and stock movements on Company and customer systems
- Contacting suppliers - replenishing stock by placing orders to purchase (Tends to be internal warehouse)
- Resolving purchasing and supplier invoice queries
- Housekeeping stores and office area maintain 5s principles
- Preferably to have familiarity with inventory management
- Willing to perform ad-hoc duties as necessary for manual handling of stock on occasions - small components e.g. bearings
- Receiving, checking and receipting deliveries - using both Company and Customer computer systems to log deliveries received
- Storing goods, picking and delivering orders around site
- Interfacing directly with customer at all levels
- Stock checks - weekly/ monthly/ annually as required
Essential skills / experience / qualifications:
- Basic competent IT literacy skills - professional email correspondence and use of MS Office for data entry - able to adapt to ERP systems on-site
- Must be willing and enthusiastic to learn and develop in the role to eventually work independently using own initiative after training provided
- Stores/Warehouse experience advantageous but not essential as it can be trained - basic stores management
- Basic understanding of procurement and supply chain principles beneficial but not essential
- UK active driving license advantageous but not essential
Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.