Mortgage Case Handler
| Posting date: | 10 March 2026 |
|---|---|
| Salary: | £25,000.00 to £30,000.00 per year |
| Hours: | Full time |
| Closing date: | 09 April 2026 |
| Location: | Cowbridge, Vale of Glamorgan, CF71 7SY |
| Remote working: | On-site only |
| Company: | Brook Street |
| Job type: | Permanent |
| Job reference: | BBBH434572_1773151402 |
Summary
Brook Street are delighted to be partnered with a highly regarded organisation who are looking to add a Mortgage Case Handler to their expanding team. You'll play a key part in managing mortgage applications from submission right through to completion - keeping everything running smoothly for clients and colleagues alike.
What you'll be doing
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Managing your own caseload of mortgage applications, ensuring each one meets regulatory and company standards.
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Acting as the main point of contact for clients, updating them at every stage and resolving queries with professionalism and care.
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Reviewing documentation to ensure accuracy and compliance.
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Liaising with lenders, solicitors, and other stakeholders to progress cases efficiently.
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Supporting the wider team with general administrative and office duties.
What we're looking for
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CeMAP qualification is essential.
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Experience in mortgage administration or financial services would be an advantage.
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Strong communication and organisational skills, with excellent attention to detail.
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A proactive team player who can also work independently.
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A full driving licence and access to your own vehicle are required.
What's in it for you
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Competitive salary
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Annual profit-sharing scheme
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30 days holiday + bank holidays
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15% pension contribution (generously employer-led)
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Modern offices and supportive team environment
Apply now or contact Luke at Brook Street
Brook Street NMR is acting as an Employment Agency in relation to this vacancy.