Exams Officer - SWK
| Posting date: | 10 March 2026 |
|---|---|
| Salary: | £26,962 to £32,981 per year |
| Additional salary information: | Business Support |
| Hours: | Full time |
| Closing date: | 17 March 2026 |
| Location: | London, London, SE1 8LF |
| Company: | NCG |
| Job type: | Permanent |
| Job reference: | NCG0001108_1773137918 |
Summary
Exams Officer
ROLE DESCRIPTION
Key Responsibilities
As our Exams Officer, you will:
- Accurately register students for exams and qualifications in line with awarding organisation regulations.
- Prepare exam timetables and ensure timely communication to staff and students.
- Schedule and organise all exam resources, including invigilation and special arrangements.
- Store, prepare, and issue exam papers securely and in compliance with regulatory standards.
- Administer and issue exam certificates in accordance with awarding body guidelines.
- Provide advice to the Exams Team and wider College on awarding organisation regulations.
- Monitor and communicate updates to qualification and exam regulations.
- Deliver invigilation training and support compliance during exam periods.
- Invigilate exams (both paper-based and online) where required.
- Maintain accurate student exam records supporting ILR compliance.
- Develop and improve use of EDI and other systems to enhance accuracy and efficiency.
- Process awarding body invoices and support budget monitoring.
- Participate in enrolment events, including evenings and occasional Saturdays.
- Provide cover for team colleagues as needed.
About You
We are looking for someone who is:
Essential Qualifications & Experience
- NVQ Level 3 in Administration or equivalent experience.
- Strong IT skills, including use of spreadsheets, email, and word processing.
- Experience delivering excellent customer service.
Knowledge
- Understanding of office and administrative systems.
- Commitment to confidentiality and data protection.
Skills
- Exceptional attention to detail and accuracy.
- Able to work independently and manage competing deadlines.
- Strong communication skills-both written and verbal.
- Highly organised with excellent diary and workload management.
- Ability to build effective working relationships across departments.
- Flexible, resilient, and able to remain calm under pressure.
Personal Qualities
- Customer‑focused and committed to providing high‑quality service.
- Enthusiastic, patient, and professional.
NCG is a great place to work, with a whole host of benefits such as:
- Generous Annual Leave
- Flexible Working
- Student Discount
- Government Pension Schemes
- Cycle to Work
- Employee Assistance Programme
For more information, please see our website - Our Benefits
NCG VALUES
Our values are not just about what we do, but also how we do things. Shaped by our colleagues, customers and learners, they set the standard of how we should behave, how we work together and give us the opportunity to make the right decisions based on the values we all share.
- Being both inclusive and diverse
- Trusting and respecting our communities
- Taking ownership whilst working collaboratively
- Inspiring excellence and curiosity
For further detail about our Values and Strategy, please visit our website - Values and Strategy
Proud member of the Disability Confident employer scheme