Diabetes Centre Clinic Clerk | Liverpool University Hospitals NHS Foundation Trust
| Posting date: | 10 March 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £24,465 per annum, pro rata |
| Hours: | Part time |
| Closing date: | 09 April 2026 |
| Location: | Liverpool, L9 7AL |
| Company: | Liverpool University Hospitals NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 7637983/287-AMED-375-25 |
Summary
We have an exciting opportunity for a clinic clerk to join our administration team here in the Diabetes and Endocrinology Centre.
Due to the nature of the work you will be IT literate, able to use most office software and at times work unsupervised. Previous experience in the health sector would be an advantage. Customer service, the ability to work part of a team and to work to tight deadlines is essential.
You will be flexible and expected to support the department when required.
Reporting to the Office Manager you will be part of a team responsible for arriving patients who attend the centre for clinic appointments, booking various follow up appointments for patients using multiple different systems (PENS, ADT, iPM etc), monitor waiting lists, liaising with health professionals , dealing effectively and professionally to the requests of all service users and patient enquiries and also provide flexibility to meet service demands. Dealing with service users promptly and efficiently via telephone or face to face. General office duties are also included.
Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.
We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.
UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.
Aintree University Hospitalis the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility.Broadgreen Hospitalis home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation.Liverpool Women’s Hospitalspecialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year. TheRoyal Liverpool University Hospitalis the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.
For roles at Liverpool Women’s, visit theircareers page.
Welcoming patients / visitors into the Diabetes Centre and maintaining visibility on the reception desk.
Ensuring appointments are made for specialties within the Care Group.
Arriving patients who attend for their clinic appointments on the hospital system.
Recording of all clinic outcomes on the iPM PAS and patients and removing patients from the waiting lists as necessary in accordance with Trust access policy.
Dealing with out patients referrals in accordance with the choose and book partial booking system.
Liaising with all health professionals, GP Surgeries, Wards and A&E at times.
This advert closes on Tuesday 24 Mar 2026