15628 - Business Coordinator
| Posting date: | 10 March 2026 |
|---|---|
| Salary: | £29,303 to £35,564 per year |
| Additional salary information: | The national salary is £29,303 - £31,061. London salary is £33,551 - £35,564. Your salary will be dependent on your base location |
| Hours: | Full time |
| Closing date: | 30 March 2026 |
| Location: | Jarrow |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | Ministry of Justice |
| Job type: | Permanent |
| Job reference: | 15628 |
Summary
Overview of Security and Information Directorate (SID)
Security and Information Directorate (SID) is part of the Service Transformation Group (STG). The Group oversees the building of a strategic vision for modernising and digitising our legacy systems, generating a coordinated plan across the Ministry of Justice (MoJ) and its agencies for transformation, and tracking delivery of this transformation.
Security and information management are fundamental building blocks of enabling the department to deliver. We have highly skilled experts working collaboratively with the department, Government Security Group, Government Knowledge and Information Management (KIM) profession and other partners to enable the whole of the MoJ to function securely, lawfully and transparently.
We identify, manage, and mitigate MoJ’s security, data protection and information risks, and provide assurance against those risks. We’re also home to the Counter Fraud Centre of Expertise. Part of our mission is to up-skill the department so that security becomes second nature to our people and partners
Team Profile
Information Services Division (ISD) is responsible for ensuring the MoJ:
• Manages its information so that it knows what is held and where it is held - Knowledge management and Records management.
• Holds its information in compliance with legislation and is accessible – Data protection and freedom of information.
• Is clear who owns the information and that they understand their responsibilities – Knowledge management.
• Holds its information securely – Information assurance.
Disclosure Team
We lead across the department and its agencies on our obligations under the Freedom of Information Act (FOIA) and aspects of data protection legislation (primarily the right to access for staff and members of the public):
We are one of the busiest information access teams in government, overseeing the timely, accurate, legal and proportionate processing of around 8,000 FOI and data protection cases a year.
Summary
As a Business Co-ordinator, you will play a crucial role in maintaining and continuously improving the diverse functions of the Disclosure Team. This team is integral to the department, handling a wide range of responsibilities including casework relating to the FOI Act, Environmental Information Regulations (EIR), the UK General Data Protection Regulations (GDPR) and Data Protection Act (DPA) 2018. The Business Co-ordinator engages in:
• Information Management: Handling requests on topics such as the management of high-profile offenders, court cases, Legal Aid payments, prison and court security matters, policy formulation, and ministerial work.
• Collaboration: Working closely with various teams across the department, including Communications, Private Office, and the Senior Civil Service, to ensure information is shared appropriately and in compliance with the law.
• Continuous Improvement: Contributing to the ongoing enhancement of the team's processes and functions, ensuring they meet the highest standards of efficiency and effectiveness.
Responsibilities, Activities and Duties
The job holder will be required to carry out the following responsibilities, activities, and duties:
• Inbox Management: Oversee the management of our inbox, serving as the central point of contact for the public and the department on FOI and DPA matters. Provide expert advice to a network of over 200 staff across the department
• Case Handling: Identify and ensure the appropriate handling of sensitive and complex cases.
• Reporting: Contribute to reporting for MoJ Senior Civil Servants. Help manage the department’s FOI transparency obligations.
• Communication: Demonstrate excellent written and verbal communication skills, providing guidance to colleagues and members of the public.
• Flexibility: Work flexibly across all parts of the team, undertaking tasks to meet short deadlines and respond to business needs.
• Guidance, Training, and Development: Support the delivery of our expanding programme of guidance and training on FOI, EIR, and GDPR/DPA matters to staff across the department. Helping to ensure the department has the capability to meet legislative obligations.
This list is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary.
Security and Information Directorate (SID) is part of the Service Transformation Group (STG). The Group oversees the building of a strategic vision for modernising and digitising our legacy systems, generating a coordinated plan across the Ministry of Justice (MoJ) and its agencies for transformation, and tracking delivery of this transformation.
Security and information management are fundamental building blocks of enabling the department to deliver. We have highly skilled experts working collaboratively with the department, Government Security Group, Government Knowledge and Information Management (KIM) profession and other partners to enable the whole of the MoJ to function securely, lawfully and transparently.
We identify, manage, and mitigate MoJ’s security, data protection and information risks, and provide assurance against those risks. We’re also home to the Counter Fraud Centre of Expertise. Part of our mission is to up-skill the department so that security becomes second nature to our people and partners
Team Profile
Information Services Division (ISD) is responsible for ensuring the MoJ:
• Manages its information so that it knows what is held and where it is held - Knowledge management and Records management.
• Holds its information in compliance with legislation and is accessible – Data protection and freedom of information.
• Is clear who owns the information and that they understand their responsibilities – Knowledge management.
• Holds its information securely – Information assurance.
Disclosure Team
We lead across the department and its agencies on our obligations under the Freedom of Information Act (FOIA) and aspects of data protection legislation (primarily the right to access for staff and members of the public):
We are one of the busiest information access teams in government, overseeing the timely, accurate, legal and proportionate processing of around 8,000 FOI and data protection cases a year.
Summary
As a Business Co-ordinator, you will play a crucial role in maintaining and continuously improving the diverse functions of the Disclosure Team. This team is integral to the department, handling a wide range of responsibilities including casework relating to the FOI Act, Environmental Information Regulations (EIR), the UK General Data Protection Regulations (GDPR) and Data Protection Act (DPA) 2018. The Business Co-ordinator engages in:
• Information Management: Handling requests on topics such as the management of high-profile offenders, court cases, Legal Aid payments, prison and court security matters, policy formulation, and ministerial work.
• Collaboration: Working closely with various teams across the department, including Communications, Private Office, and the Senior Civil Service, to ensure information is shared appropriately and in compliance with the law.
• Continuous Improvement: Contributing to the ongoing enhancement of the team's processes and functions, ensuring they meet the highest standards of efficiency and effectiveness.
Responsibilities, Activities and Duties
The job holder will be required to carry out the following responsibilities, activities, and duties:
• Inbox Management: Oversee the management of our inbox, serving as the central point of contact for the public and the department on FOI and DPA matters. Provide expert advice to a network of over 200 staff across the department
• Case Handling: Identify and ensure the appropriate handling of sensitive and complex cases.
• Reporting: Contribute to reporting for MoJ Senior Civil Servants. Help manage the department’s FOI transparency obligations.
• Communication: Demonstrate excellent written and verbal communication skills, providing guidance to colleagues and members of the public.
• Flexibility: Work flexibly across all parts of the team, undertaking tasks to meet short deadlines and respond to business needs.
• Guidance, Training, and Development: Support the delivery of our expanding programme of guidance and training on FOI, EIR, and GDPR/DPA matters to staff across the department. Helping to ensure the department has the capability to meet legislative obligations.
This list is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary.