Administrator
| Posting date: | 10 March 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Negotiable dependent on experience |
| Hours: | Full time |
| Closing date: | 09 April 2026 |
| Location: | E1 5NF |
| Remote working: | On-site only |
| Company: | The Qalb Short Break Services Ltd Discovery Homecare |
| Job type: | Permanent |
| Job reference: |
Summary
Job Title: Administrator
Company: The Qalb Short Break Services Ltd (Discovery Homecare)
Location: Business Development Centre, 7 – 15 Greatorex Street, London, E1 5NF
Hours: 37.5 hours per week (Full-Time)
Salary: Negotiable, dependent on experience
MAIN PURPOSE OF THE JOB
1. Be responsible for undertaking administrative and organisational processes within the Discovery Homecare service.
2. To greet visitors/staff and deal with enquiries
3. Support the service manager and the senior management Team with the administrative role.
4. To book training for staff members and inform staff and update this on the training matrix as well as writing letters to staff members for the training before the deadline.
5. Be responsible for all aspects of the organisational needs.
6. Be responsible for promoting and safeguarding the welfare of the organisation and Administration task within the office.
7. Complete daily admin task within the office.
8. Deal with telephone queries and messages ensuring the information is communicated to the relevant person via email.
9. Contribute to the development and implementation of the overall ethos, work and aims of the organisation.
10. To assist the manager in the preparation of any tasks including typing.
11. Individual should be bilingual, to communicate with clients/carers when needed.
12. Able to take new applications. Once selection is done by the manager, should organise interview according to our recruitment protocols.
13. Maintain staff files so that they are up to date with their training, refresher training and update them in the care planner training matrix.
14. Once recruitment is fully completed arrange induction and put candidate details on Care Planner to ensure they are ready to put for shadowing rota.
15. Maintain DBS folder and liaise with staff members 2 months in advance to renew DBS before expiry date.
16. Keep track of stationary and PPE and restock in advance.
Areas of responsibility of all team members sometimes overlap and/or depend on others to fulfil their job descriptions conscientiously and rigorously. Thus, there is a requirement that all team members are supportive of each other and are sufficiently flexible.
Essential Requirements Education and Experience
1. Excellent literacy/numeracy skills. – Must hold a NVQ Level 3 or any other qualification
2. High level of competence using the internet, word processing, data bases, Knowledge, Skills with using computers.
3. 6-months’ probation period – based on their improvement it will be renewed.
4. Effective use of ICT and other specialist equipment/resources.
5. Ability to work constructively as a team, understanding office roles and responsibilities and the post holder’s position.
6. Ability to self-evaluate learning needs and actively seek learning opportunities.
7. Ability to assist with financial management procedures including cash handling.
8. Awareness of general health and safety risks in an office environment.
9. Knowledge of and commitment to safeguarding the welfare of service users.
10. Must adhere to policies and procedures and follow GDPR guidelines.
11. Support with necessary filing.
Company: The Qalb Short Break Services Ltd (Discovery Homecare)
Location: Business Development Centre, 7 – 15 Greatorex Street, London, E1 5NF
Hours: 37.5 hours per week (Full-Time)
Salary: Negotiable, dependent on experience
MAIN PURPOSE OF THE JOB
1. Be responsible for undertaking administrative and organisational processes within the Discovery Homecare service.
2. To greet visitors/staff and deal with enquiries
3. Support the service manager and the senior management Team with the administrative role.
4. To book training for staff members and inform staff and update this on the training matrix as well as writing letters to staff members for the training before the deadline.
5. Be responsible for all aspects of the organisational needs.
6. Be responsible for promoting and safeguarding the welfare of the organisation and Administration task within the office.
7. Complete daily admin task within the office.
8. Deal with telephone queries and messages ensuring the information is communicated to the relevant person via email.
9. Contribute to the development and implementation of the overall ethos, work and aims of the organisation.
10. To assist the manager in the preparation of any tasks including typing.
11. Individual should be bilingual, to communicate with clients/carers when needed.
12. Able to take new applications. Once selection is done by the manager, should organise interview according to our recruitment protocols.
13. Maintain staff files so that they are up to date with their training, refresher training and update them in the care planner training matrix.
14. Once recruitment is fully completed arrange induction and put candidate details on Care Planner to ensure they are ready to put for shadowing rota.
15. Maintain DBS folder and liaise with staff members 2 months in advance to renew DBS before expiry date.
16. Keep track of stationary and PPE and restock in advance.
Areas of responsibility of all team members sometimes overlap and/or depend on others to fulfil their job descriptions conscientiously and rigorously. Thus, there is a requirement that all team members are supportive of each other and are sufficiently flexible.
Essential Requirements Education and Experience
1. Excellent literacy/numeracy skills. – Must hold a NVQ Level 3 or any other qualification
2. High level of competence using the internet, word processing, data bases, Knowledge, Skills with using computers.
3. 6-months’ probation period – based on their improvement it will be renewed.
4. Effective use of ICT and other specialist equipment/resources.
5. Ability to work constructively as a team, understanding office roles and responsibilities and the post holder’s position.
6. Ability to self-evaluate learning needs and actively seek learning opportunities.
7. Ability to assist with financial management procedures including cash handling.
8. Awareness of general health and safety risks in an office environment.
9. Knowledge of and commitment to safeguarding the welfare of service users.
10. Must adhere to policies and procedures and follow GDPR guidelines.
11. Support with necessary filing.