Governance & Compliance Officer
| Posting date: | 10 March 2026 |
|---|---|
| Salary: | £45,000 per year |
| Hours: | Full time |
| Closing date: | 07 April 2026 |
| Location: | Hampshire, RG21 7JE |
| Company: | Hartford Care |
| Job type: | Permanent |
| Job reference: | ORG4774-EW1518859BasGCO |
Summary
Employment Type: Full Time / Fully Office Based
Location: Central Office, Basingstoke
We are looking for a highly organised and detail-focused Governance & Compliance Officer to provide essential administrative and coordination support across complaints management, insurance case handling, data protection, and corporate governance activities.
This is a hands-on role with a strong administrative focus, ideal for someone with excellent written communication skills who enjoys working methodically, managing documentation, and ensuring processes run smoothly.
Key responsibilities include:
Coordinating complaints, insurance cases, and Subject Access Requests
Maintaining accurate records and governance documentation
Drafting clear and professional correspondence
Tracking cases and ensuring deadlines are met
Handling sensitive and confidential information appropriately
Supporting corporate governance processes and compliance activities.
Liaising with Home Managers and central teams to ensure matters are managed efficiently and in line with regulatory requirements.
Reporting to the Chief Finance Officer (CFO), you will play an important role in supporting the organisation to manage governance processes professionally and effectively.
This role would suit someone with strong administration and writing skills who is looking to develop their experience in governance and compliance. Full training and ongoing support will be provided to help the successful candidate build confidence and capability across all aspects of the role.
Location: Central Office, Basingstoke
We are looking for a highly organised and detail-focused Governance & Compliance Officer to provide essential administrative and coordination support across complaints management, insurance case handling, data protection, and corporate governance activities.
This is a hands-on role with a strong administrative focus, ideal for someone with excellent written communication skills who enjoys working methodically, managing documentation, and ensuring processes run smoothly.
Key responsibilities include:
Coordinating complaints, insurance cases, and Subject Access Requests
Maintaining accurate records and governance documentation
Drafting clear and professional correspondence
Tracking cases and ensuring deadlines are met
Handling sensitive and confidential information appropriately
Supporting corporate governance processes and compliance activities.
Liaising with Home Managers and central teams to ensure matters are managed efficiently and in line with regulatory requirements.
Reporting to the Chief Finance Officer (CFO), you will play an important role in supporting the organisation to manage governance processes professionally and effectively.
This role would suit someone with strong administration and writing skills who is looking to develop their experience in governance and compliance. Full training and ongoing support will be provided to help the successful candidate build confidence and capability across all aspects of the role.