Children's Contact Worker
| Posting date: | 10 March 2026 |
|---|---|
| Salary: | £13.70 to £17.65 per hour |
| Additional salary information: | Pay Rate: £13.70 PAYE / £17.65 Umbrella |
| Hours: | Full time |
| Closing date: | 20 March 2026 |
| Location: | Birmingham, West Midlands |
| Remote working: | On-site only |
| Company: | Neway International Ltd |
| Job type: | Contract |
| Job reference: | 1706844 |
Summary
Neway International are seeking a Contact Supervision Worker to join our client based with Birmingham Children’s Trust.
Location: One Avenue
Hours: 36.5 per week
Pay Rate: £13.70 PAYE / £17.65 Umbrella
About the Client
Birmingham Children’s Trust is dedicated to delivering high‑quality services that protect and support children, young people, and families. Following their recent GOOD Ofsted rating, the Trust continues to strengthen its frontline services and ensure safe, positive experiences for children in care.
The Role
The Contact Supervision Worker will support safe and structured family time between children and their parents or carers. You will transport children to and from contact sessions, supervise interactions, ensure safeguarding procedures are followed, and provide clear written reports on each session. This role is essential in supporting children’s emotional wellbeing and maintaining important family relationships.
Key Responsibilities
Collecting and safely transporting children to and from contact sessions
Supervising contact between children and their parents in line with agreed procedures
Completing written reports using the required template after each session
Reporting any safeguarding concerns to the Contact Manager and allocated social worker
Supporting duty arrangements within the service
Using computer systems and applications as required
Ensuring contact rooms are clean, safe, and meet Health & Safety standards
Attending training sessions as required
Carrying out additional duties within the scope of the role and grade
Candidate Requirements
Experience working with children, young people, or families
Strong safeguarding awareness and ability to follow procedures
Excellent communication and observational skills
Ability to write clear, factual reports
Reliable, professional, and able to maintain appropriate boundaries
Confident using basic IT systems
Ability to travel as required for transporting children
Enhanced DBS required
Location: One Avenue
Hours: 36.5 per week
Pay Rate: £13.70 PAYE / £17.65 Umbrella
About the Client
Birmingham Children’s Trust is dedicated to delivering high‑quality services that protect and support children, young people, and families. Following their recent GOOD Ofsted rating, the Trust continues to strengthen its frontline services and ensure safe, positive experiences for children in care.
The Role
The Contact Supervision Worker will support safe and structured family time between children and their parents or carers. You will transport children to and from contact sessions, supervise interactions, ensure safeguarding procedures are followed, and provide clear written reports on each session. This role is essential in supporting children’s emotional wellbeing and maintaining important family relationships.
Key Responsibilities
Collecting and safely transporting children to and from contact sessions
Supervising contact between children and their parents in line with agreed procedures
Completing written reports using the required template after each session
Reporting any safeguarding concerns to the Contact Manager and allocated social worker
Supporting duty arrangements within the service
Using computer systems and applications as required
Ensuring contact rooms are clean, safe, and meet Health & Safety standards
Attending training sessions as required
Carrying out additional duties within the scope of the role and grade
Candidate Requirements
Experience working with children, young people, or families
Strong safeguarding awareness and ability to follow procedures
Excellent communication and observational skills
Ability to write clear, factual reports
Reliable, professional, and able to maintain appropriate boundaries
Confident using basic IT systems
Ability to travel as required for transporting children
Enhanced DBS required