Responsive Repairs Supervisor
| Posting date: | 10 March 2026 |
|---|---|
| Salary: | £35,412 to £38,220 per year |
| Additional salary information: | (pay award pending wef 1 April 2026) |
| Hours: | Full time |
| Closing date: | 29 March 2026 |
| Location: | Cheltenham, Gloucestershire |
| Remote working: | On-site only |
| Company: | Cheltenham Borough Council |
| Job type: | Permanent |
| Job reference: |
Summary
We have an exciting opportunity to join the team as a Responsive Repairs Supervisor!
Are you interested in leading and inspiring a team of trades to deliver high standards of performance and work quality?
You will be responsible for the line management and performance management of assigned members within the Responsive Repairs Team, working collaboratively with colleagues to achieve the best possible outcomes for colleagues and customers.
You will be responsible for:
• Inspire and lead a skilled workforce - Motivate, develop and performance-manage a team of trades operatives, creating a positive, accountable culture that drives high standards, wellbeing and continuous professional growth.
• Drive operational excellence - Take ownership of responsive repairs, planned works, voids and estates maintenance, ensuring quality workmanship, strong contractor performance and value for money across all activities.
• Champion safety and compliance - Promote a culture of safe working, safeguarding and regulatory adherence, ensuring health and safety standards, vehicle compliance and council policies are consistently met.
• Use data to improve performance - Monitor KPIs, budgets and system reporting (including QL, E-days and T100) to inform decision-making and deliver measurable service improvements.
• Build strong partnerships - Work collaboratively with internal teams, contractors, elected members and customers to deliver responsive, customer-focused outcomes.
We reserve the right to close the vacancy prior to the advertised closing date.
Are you interested in leading and inspiring a team of trades to deliver high standards of performance and work quality?
You will be responsible for the line management and performance management of assigned members within the Responsive Repairs Team, working collaboratively with colleagues to achieve the best possible outcomes for colleagues and customers.
You will be responsible for:
• Inspire and lead a skilled workforce - Motivate, develop and performance-manage a team of trades operatives, creating a positive, accountable culture that drives high standards, wellbeing and continuous professional growth.
• Drive operational excellence - Take ownership of responsive repairs, planned works, voids and estates maintenance, ensuring quality workmanship, strong contractor performance and value for money across all activities.
• Champion safety and compliance - Promote a culture of safe working, safeguarding and regulatory adherence, ensuring health and safety standards, vehicle compliance and council policies are consistently met.
• Use data to improve performance - Monitor KPIs, budgets and system reporting (including QL, E-days and T100) to inform decision-making and deliver measurable service improvements.
• Build strong partnerships - Work collaboratively with internal teams, contractors, elected members and customers to deliver responsive, customer-focused outcomes.
We reserve the right to close the vacancy prior to the advertised closing date.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.