Business Support Assistant
| Posting date: | 10 March 2026 |
|---|---|
| Salary: | £10,969 per year |
| Hours: | Part time |
| Closing date: | 24 March 2026 |
| Location: | CV3 3GU |
| Remote working: | On-site only |
| Company: | Penderels Trust |
| Job type: | Permanent |
| Job reference: | BSA |
Summary
We are currently looking for someone to join our Head Office in Coventry as a Business Support Assistant to work with our Management and on-site based teams. The successful candidate will be joining a leading not-for-profit organisation that provides independent living services to people with disabilities and health care needs nationwide.
Location: (Office based) Penderels Trust, Resource House, 1A Brandon Lane, Coventry, CV3 3GU
Salary: £25,366 per annum / £10,969 pro rata
Hours: 16 hours per week
Days & Times: Thursday and Friday, 8:30am to 5:00pm
Perks: Investors in People: Silver Accreditation / Mindful Employer / Health and Wellbeing Champions / Employee assistance programme / Corporate Health Cash Plan / Subsidised car breakdown cover / Death in service benefit / Paynow (Stream) / 23 Days annual leave plus Bank Holidays (Increased entitlement with length of service) / 2 Additional leave days in December (After 12 months’ service) / Penderels Trust is a Disability Confident employer and will offer a guaranteed interview to disabled candidates who meet the job specification
The Role of Business Support Assistant - Your main duties will include:
• Providing a professional telephone and reception service to all callers to the office, including answering the door (including, welcoming visitors, couriers, contractors)
• Providing business support to the management team working in head office, and to the staff in the on-site teams (word processing, filing, etc.)
• Assist with the ordering of stationery items, ensuring that stationery cupboards are kept in order.
• Help to maintain the CRM, i.e. Customer Relationship Database (adding and removing staff, inputting information etc.)
• Receiving and recording all incoming/outgoing communications, i.e. email, post, fax etc.
• Support the Senior Business Support Assistant with the process, check and submissions of Disclosure and Barring Service (DBS) applications electronically.
• Supporting the Business Support Manager in undertaking other duties which fall within the scope and responsibility of the post, including undergoing training and development opportunities associated with business/organisational development. Must be willing to travel as necessary.
Skills, Experience and Qualifications - We are looking for someone with the following attributes:
• Good working knowledge of Microsoft Office packages (including Word, Excel and Outlook)
• Ability to produce letters and other documents to a high standard
• Ability to input and maintain accurate data records
• Experience in a customer service environment
• Excellent telephone manner
• Able to work as part of a team and on own initiative
• Be flexible and able to work to deadlines
• Hold minimum GCSE Grade '4’ or equivalent in English and Maths
Interviews: If you believe you have what it takes to succeed in the role of Business Support Assistant, then please apply. Interviews will take place face to face on Monday 13th April 2026. Further details will be discussed with applicants who are shortlisted, you will be contacted by email (please check your junk/spam folders).
Closing Date: Tuesday 24th March 2026
Location: (Office based) Penderels Trust, Resource House, 1A Brandon Lane, Coventry, CV3 3GU
Salary: £25,366 per annum / £10,969 pro rata
Hours: 16 hours per week
Days & Times: Thursday and Friday, 8:30am to 5:00pm
Perks: Investors in People: Silver Accreditation / Mindful Employer / Health and Wellbeing Champions / Employee assistance programme / Corporate Health Cash Plan / Subsidised car breakdown cover / Death in service benefit / Paynow (Stream) / 23 Days annual leave plus Bank Holidays (Increased entitlement with length of service) / 2 Additional leave days in December (After 12 months’ service) / Penderels Trust is a Disability Confident employer and will offer a guaranteed interview to disabled candidates who meet the job specification
The Role of Business Support Assistant - Your main duties will include:
• Providing a professional telephone and reception service to all callers to the office, including answering the door (including, welcoming visitors, couriers, contractors)
• Providing business support to the management team working in head office, and to the staff in the on-site teams (word processing, filing, etc.)
• Assist with the ordering of stationery items, ensuring that stationery cupboards are kept in order.
• Help to maintain the CRM, i.e. Customer Relationship Database (adding and removing staff, inputting information etc.)
• Receiving and recording all incoming/outgoing communications, i.e. email, post, fax etc.
• Support the Senior Business Support Assistant with the process, check and submissions of Disclosure and Barring Service (DBS) applications electronically.
• Supporting the Business Support Manager in undertaking other duties which fall within the scope and responsibility of the post, including undergoing training and development opportunities associated with business/organisational development. Must be willing to travel as necessary.
Skills, Experience and Qualifications - We are looking for someone with the following attributes:
• Good working knowledge of Microsoft Office packages (including Word, Excel and Outlook)
• Ability to produce letters and other documents to a high standard
• Ability to input and maintain accurate data records
• Experience in a customer service environment
• Excellent telephone manner
• Able to work as part of a team and on own initiative
• Be flexible and able to work to deadlines
• Hold minimum GCSE Grade '4’ or equivalent in English and Maths
Interviews: If you believe you have what it takes to succeed in the role of Business Support Assistant, then please apply. Interviews will take place face to face on Monday 13th April 2026. Further details will be discussed with applicants who are shortlisted, you will be contacted by email (please check your junk/spam folders).
Closing Date: Tuesday 24th March 2026
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.