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Careline Alarm Warden - Casual

Job details
Posting date: 09 March 2026
Hours: Part time
Closing date: 08 April 2026
Location: Thurrock, Essex, RM17 6SL
Company: Thurrock Council
Job type: Permanent
Job reference: 2880_1773076458

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Summary

Job Title: Careline Alarm Warden
Salary: £17.38 per hour plus 7.5% enhancement for hours worked outside the core hours (i.e. after 8pm and before 8am)
Grade: D
Vacancy: Casual Zero Hour Contract
We are seeking an exceptional, engaging and committed individual to join us as an Alarm Warden. This role is a varied, interesting and exciting opportunity to work as part of a team, supporting vulnerable service users within the borough, whether this is by providing support on the phone, driving to the residents property to assist with an accident or injury, liaising with family members, contacting emergency services or other professionals or taking emergency calls for our out of hours service such as social services, emergency planning or highways.
You will need to have excellent communication skills, ICT skills to log jobs and the ability to work on your own initiative to prioritise tasks and calls whilst remaining calm and professional.
If this sounds like you, we would love to hear from you. This is a rewarding role, full on the job training will be provided.
The Careline operates 365 days of the year, 24 hours a day so flexibility to work days, nights, weekends and bank holidays are essential.
This vacancy is for casual member of staff to work as and when needed, to cover absence, sickness and holidays. The shift pattern is likely to be 6.50am to 19.10pm (day shift) or 18.50pm to 7.10am (night shift).
A full manual driving licence is required for this role along with a good knowledge of the local area.
DBS Check: Enhanced Level with Adults Barred List is required for this post.
Benefits of Working with Us
At Thurrock Council, we value our employees and offer a comprehensive benefits package, including:
- Generous annual leave entitlement
- Local Government Pension Scheme
- Flexible and hybrid working opportunities (where applicable)
- Ongoing training and professional development
- Employee assistance programme and wellbeing support
- Staff discounts and local offers
- A supportive and inclusive working environment
Important Dates
Closing Date (Redeployment Only): 19th March 2026
Closing Date (Internal & External): 5th April 2026
Interview Date: 10th April 2026
Additional Information
If you have any questions about the role or interview process, please contact:
Tina Mitchell - Section Manager

To view the Job Profile and Person Specification, please follow the link below:
Download Job Profile (PDF Document)
Application Requirements
As part of the Safer Recruitment process, Gap Management is required for all Safeguarding roles. Please complete the Gaps in Employment grid provided (refer to the example document for guidance) and upload it under Miscellaneous Documents as part of your application.
If the Job Profile and Person Specification list any qualifications as essential, please also upload copies of those relevant qualifications.
Gaps in Employment Form
Gaps in Employment Example


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Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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