Welfare Officer
| Posting date: | 09 March 2026 |
|---|---|
| Salary: | £31,537 to £34,434 per year |
| Hours: | Full time |
| Closing date: | 31 March 2026 |
| Location: | Ellesmere Port, Cheshire |
| Remote working: | On-site only |
| Company: | Cheshire West and Chester |
| Job type: | Contract |
| Job reference: | 4418 |
Summary
We are looking for two exceptional candidates to join the Local Authorities Revenues and Assessment service as a full time Welfare Officer on a 12-month basis to support financial resilience following the introduction of the Council's Crisis and Resilience Fund which begins in April 2026
This role will primarily focus on providing welfare support, advice and guidance to local residents who may be vulnerable in order to maximise their income. This support will predominately be through arranged visits with residents requiring support either through self-request or identified by other areas of the team or the authority as a whole.
We are looking for candidates with a proven track record of delivering welfare benefits advice and at least 2 years experience in dealing with customers providing advice on a 1 to 1 basis.
This role will be vital to supporting vulnerable or low-income residents to maximise their income and prevent financial poverty. This will include undertaking benefit take up activities on a personal and larger scale in local communities to support residents and the local economy.
Whilst this role will be primarily focused on welfare benefit advice, it may also include basic advice regarding other topics which have an impact on finances such as housing, budgeting and employment support
As this role involves visiting customers face to face in their homes to provide welfare advice and support, applicants must hold a clean driving licence and have the use of a car to travel in. This role will also require an Enhanced DBS check, however if you do not already hold an Enhanced check, this can be arranged by the Council should you be successful
For an informal discussion, please contact the Senior Officer over the Assessment Service Matthew Edwards at matthew.edwards@cheshirewestandchester.gov.uk.
This role will primarily focus on providing welfare support, advice and guidance to local residents who may be vulnerable in order to maximise their income. This support will predominately be through arranged visits with residents requiring support either through self-request or identified by other areas of the team or the authority as a whole.
We are looking for candidates with a proven track record of delivering welfare benefits advice and at least 2 years experience in dealing with customers providing advice on a 1 to 1 basis.
This role will be vital to supporting vulnerable or low-income residents to maximise their income and prevent financial poverty. This will include undertaking benefit take up activities on a personal and larger scale in local communities to support residents and the local economy.
Whilst this role will be primarily focused on welfare benefit advice, it may also include basic advice regarding other topics which have an impact on finances such as housing, budgeting and employment support
As this role involves visiting customers face to face in their homes to provide welfare advice and support, applicants must hold a clean driving licence and have the use of a car to travel in. This role will also require an Enhanced DBS check, however if you do not already hold an Enhanced check, this can be arranged by the Council should you be successful
For an informal discussion, please contact the Senior Officer over the Assessment Service Matthew Edwards at matthew.edwards@cheshirewestandchester.gov.uk.
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