Business Administration Level 3 Apprenticeship
| Posting date: | 09 March 2026 |
|---|---|
| Salary: | £7.55 per hour |
| Hours: | Full time |
| Closing date: | 08 April 2026 |
| Location: | South Harrow, Harrow |
| Remote working: | On-site only |
| Company: | Swift ACI |
| Job type: | Apprenticeship |
| Job reference: |
Summary
Business Administration Apprenticeship Level 3
A client of ours is seeking a motivated and enthusiastic Apprentice Administrator to their early years setting. This role has a strong focus on reception duties and front-of-house responsibilities, providing a warm, professional, and efficient service to parents, visitors, and staff.
The successful candidate will gain valuable hands-on experience while working towards a recognised Business Administration Apprenticeship qualification. Full training and support will be provided.
Key Responsibilities:
- Act as the first point of contact for parents, carers, visitors, and external professionals.
- Provide a welcoming, professional, and friendly front-of-house service.
- Manage the reception area, ensuring it is tidy, organised, and presentable at all times.
- Answer and direct telephone calls, take accurate messages, and respond to routine enquiries.
- Monitor visitor entry, ensuring sign-in procedures are followed in line with safeguarding requirements.
- Manage incoming and outgoing post, deliveries, and couriers.
- Maintain accurate visitor records and support attendance monitoring.
- Prepare and distribute letters, newsletters, and information packs.
- Manage meeting room bookings and hospitality arrangements for meetings and training sessions.
Administrative Responsibilities:
- Filing, scanning, photocopying, and record keeping.
- Data entry and updating electronic records using nursery management systems.
- Maintaining accurate and confidential child and family records.
- Support the admissions process, including preparing enrolment documentation and maintaining waiting lists.
- Assist with general office organisation and workflow improvements.
- Support the Nursery Manager and leadership team with administrative duties as required.
- Participate fully in apprenticeship training and complete coursework within agreed timescales.
Additional Responsibilities:
- Communicate effectively and professionally with parents, staff, and external agencies.
- Maintain positive relationships with families.
- Demonstrate professionalism, reliability, and discretion at all times.
Work collaboratively with colleagues to support the smooth running of the setting.
-Promote the nursery’s values and ethos.
Safeguarding, Health & Safety and Equality:
- Follow all nursery policies and procedures.
- Always adhere to safeguarding and visitor security procedures.
- Promote equal opportunities and inclusive practice.
- Maintain confidentiality in line with GDPR requirements.
- Undertake any additional duties appropriate to the role.
Qualifications
Essential:
- GCSE (or equivalent) in English and Maths (Grade 4/C or above)
Willingness to undertake and complete a Business Administration Apprenticeship.
Desirable:
- Basic IT qualification.
- Previous experience in a customer-facing or office-based environment (including voluntary or school experience)
Skills and Abilities:
- Professional and well-presented.
- Punctual and reliable.
- Positive attitude and eagerness to learn.
- Calm and confident when dealing with parents and visitors.
- Respectful, inclusive, and approachable.
- Committed to safeguarding and promoting the welfare of children.
Other Requirements
A client of ours is seeking a motivated and enthusiastic Apprentice Administrator to their early years setting. This role has a strong focus on reception duties and front-of-house responsibilities, providing a warm, professional, and efficient service to parents, visitors, and staff.
The successful candidate will gain valuable hands-on experience while working towards a recognised Business Administration Apprenticeship qualification. Full training and support will be provided.
Key Responsibilities:
- Act as the first point of contact for parents, carers, visitors, and external professionals.
- Provide a welcoming, professional, and friendly front-of-house service.
- Manage the reception area, ensuring it is tidy, organised, and presentable at all times.
- Answer and direct telephone calls, take accurate messages, and respond to routine enquiries.
- Monitor visitor entry, ensuring sign-in procedures are followed in line with safeguarding requirements.
- Manage incoming and outgoing post, deliveries, and couriers.
- Maintain accurate visitor records and support attendance monitoring.
- Prepare and distribute letters, newsletters, and information packs.
- Manage meeting room bookings and hospitality arrangements for meetings and training sessions.
Administrative Responsibilities:
- Filing, scanning, photocopying, and record keeping.
- Data entry and updating electronic records using nursery management systems.
- Maintaining accurate and confidential child and family records.
- Support the admissions process, including preparing enrolment documentation and maintaining waiting lists.
- Assist with general office organisation and workflow improvements.
- Support the Nursery Manager and leadership team with administrative duties as required.
- Participate fully in apprenticeship training and complete coursework within agreed timescales.
Additional Responsibilities:
- Communicate effectively and professionally with parents, staff, and external agencies.
- Maintain positive relationships with families.
- Demonstrate professionalism, reliability, and discretion at all times.
Work collaboratively with colleagues to support the smooth running of the setting.
-Promote the nursery’s values and ethos.
Safeguarding, Health & Safety and Equality:
- Follow all nursery policies and procedures.
- Always adhere to safeguarding and visitor security procedures.
- Promote equal opportunities and inclusive practice.
- Maintain confidentiality in line with GDPR requirements.
- Undertake any additional duties appropriate to the role.
Qualifications
Essential:
- GCSE (or equivalent) in English and Maths (Grade 4/C or above)
Willingness to undertake and complete a Business Administration Apprenticeship.
Desirable:
- Basic IT qualification.
- Previous experience in a customer-facing or office-based environment (including voluntary or school experience)
Skills and Abilities:
- Professional and well-presented.
- Punctual and reliable.
- Positive attitude and eagerness to learn.
- Calm and confident when dealing with parents and visitors.
- Respectful, inclusive, and approachable.
- Committed to safeguarding and promoting the welfare of children.
Other Requirements