Business Support Officer x 2
| Posting date: | 09 March 2026 |
|---|---|
| Salary: | £26,403 to £28,142 per year |
| Hours: | Full time |
| Closing date: | 06 April 2026 |
| Location: | North Somerset, South West England |
| Remote working: | On-site only |
| Company: | North Somerset Council |
| Job type: | Temporary |
| Job reference: | SCHA0999 |
Summary
This is an exciting opportunity to play a meaningful role in supporting children and families from a wide range of backgrounds. Our Best Start Family Hubs are vibrant, community-based spaces where every family is welcomed, valued and supported.
We are looking for two experienced, enthusiastic, people to join North Somerset Council’s Best Start Family Hubs team to provide business support cover across all our sites, when needed. We have two posts available, one is a permanent post and one is a 12-month, fixed term contract.
We welcome people with experience in community-facing roles, customer care, or other settings where you have built strong, welcoming relationships with families or members of the public.
We are committed to building a team that reflects the diverse communities we serve, and we especially welcome applications from people from minority ethnic backgrounds and other underrepresented groups.
You will receive regular supervision, training, opportunities for professional development and support to grow within our service.
The role:
North Somerset Council are developing Best Start Family Hubs to provide seamless accessible support to families with children aged 0-19, (25 with Special Educational Needs and Disabilities).
You will be:
Completing all administrative tasks for the Best Start Family Hubs.
Creating a warm, culturally sensitive welcome for families who visit our Best Start Family Hubs
Working as part of the Family Wellbeing team, partner agencies and community groups.
Supporting the quality of the Best Start Family Hubs.
Helping to ensure our services are accessible and inclusive for all families, including those who may face barriers.
Providing information, advice and guidance.
About You
This role is to work with the Family Wellbeing Interventions Leader and to support this work, we are looking for the following skills and knowledge:
Excellent communication and customer care skills.
A broad knowledge and understanding of administrative systems.
To be able to work independently to resolve problems and queries.
Previous office and finance experience.
Contact Information
Please get in touch for an informal conversation, we are always happy to talk about how your skills and experience could be a great fit. Please contact Michelle Fletcher, Interventions Leader on 07769 163964 or Denise Payne, Family Wellbeing Interventions Leader on 07825341299
We are looking for two experienced, enthusiastic, people to join North Somerset Council’s Best Start Family Hubs team to provide business support cover across all our sites, when needed. We have two posts available, one is a permanent post and one is a 12-month, fixed term contract.
We welcome people with experience in community-facing roles, customer care, or other settings where you have built strong, welcoming relationships with families or members of the public.
We are committed to building a team that reflects the diverse communities we serve, and we especially welcome applications from people from minority ethnic backgrounds and other underrepresented groups.
You will receive regular supervision, training, opportunities for professional development and support to grow within our service.
The role:
North Somerset Council are developing Best Start Family Hubs to provide seamless accessible support to families with children aged 0-19, (25 with Special Educational Needs and Disabilities).
You will be:
Completing all administrative tasks for the Best Start Family Hubs.
Creating a warm, culturally sensitive welcome for families who visit our Best Start Family Hubs
Working as part of the Family Wellbeing team, partner agencies and community groups.
Supporting the quality of the Best Start Family Hubs.
Helping to ensure our services are accessible and inclusive for all families, including those who may face barriers.
Providing information, advice and guidance.
About You
This role is to work with the Family Wellbeing Interventions Leader and to support this work, we are looking for the following skills and knowledge:
Excellent communication and customer care skills.
A broad knowledge and understanding of administrative systems.
To be able to work independently to resolve problems and queries.
Previous office and finance experience.
Contact Information
Please get in touch for an informal conversation, we are always happy to talk about how your skills and experience could be a great fit. Please contact Michelle Fletcher, Interventions Leader on 07769 163964 or Denise Payne, Family Wellbeing Interventions Leader on 07825341299
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.