ePMA System Manager | Essex Partnership University NHS Foundation Trust
| Posting date: | 09 March 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £31,049 - £37,796 per annum |
| Hours: | Full time |
| Closing date: | 08 April 2026 |
| Location: | Runwell, Wickford, SS11 7XX |
| Company: | Essex Partnership NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 7853344/364-A-9843 |
Summary
The ePMA System Manager plays a key role within the Pharmacy and digital services teams, supporting the effective management, configuration and development of the Trust’s OPTUM Electronic Prescribing and Medicines Administration (ePMA) system. The post holder will act as the Trust’s subject matter expert for the system, ensuring it is configured, maintained and developed to support safe, effective and efficient clinical services.
Working closely with pharmacy teams, clinicians, operational managers, IT services and system suppliers, the post holder will oversee the day-to-day operational management of the system, including configuration, system upgrades, data quality monitoring and troubleshooting. The role also includes responsibility for coordinating system improvements, supporting service redesign and ensuring compliance with Trust policies, national standards and information governance requirements.
The post holder will lead the ePMA support team and provide specialist advice, guidance and training to staff across the organisation, ensuring users are confident and competent in the use of the system. Through collaboration with internal and external stakeholders, the role will contribute to the continuous development of digital prescribing services across the Trust.
The post holder will be responsible for the operational management and continuous improvement of the Trust’s OPTUM ePMA system. This includes ensuring the system remains fit for purpose, supporting clinical services and enabling accurate recording of patient activity.
Key duties include managing system configuration, overseeing upgrades and system developments, and working closely with system suppliers, IT services and NHS Digital to maintain system functionality and performance. The post holder will also ensure that appropriate downtime procedures and business continuity arrangements are in place.
The role involves providing specialist advice and support to clinical and operational teams on the use and development of the system, as well as delivering training to end users across the organisation. The post holder will monitor data quality, produce reports and work with teams to ensure that information recorded within the system meets Trust standards and supports service planning and decision making.
In addition, the post holder will manage and support a team responsible for system administration, ensuring an effective helpdesk function, maintaining training materials and ensuring staff are appropriately trained and supported.
Valuing you. Recognising your dedication. At EPUT, we look after you.
• Receive supervision and support to help you fulfil your potential.
• Join an inclusive EPUT community and connect with others through engagement events and equality or champion networks.
• If you need help, we provide mental health and wellbeing services, occupational health advice and counselling.
• We run recognition awards to recognise staff's hard work and dedication.
Benefits
• 27 days holiday, plus bank holidays, rising to 33 days after 10 years’ service.
• Excellent pension of up to14.5% of your pensionable pay.
• Staff discounts include Blue Light Card, NHS discount offers, and staff benefits.
• £8K relocation package if you move to Essex to join us
• Season ticket loans are interest-free to cover the cost of travelling to and from work via tram, rail, or bus.
Work that wraps around your needs
• Flexible working: available from day one for most roles.
• Job share: Applications for job shares are welcomed.
The post holder will be responsible for the day-to-day management and development of the Trust’s OPTUM ePMA system, ensuring it is configured correctly and supports safe and effective clinical services. This includes maintaining system functionality, managing user access and supporting system configuration in line with organisational requirements.
The role will involve coordinating system upgrades, testing enhancements and working closely with IT teams and system suppliers to resolve issues and improve system performance.
The post holder will support data quality by monitoring reports, identifying areas for improvement and working with operational teams to ensure accurate data recording and compliance with information governance requirements.
They will provide training, advice and ongoing support to system users across the Trust, ensuring staff are confident in using the system and that training materials and procedures are kept up to date.
The post holder will also contribute to business continuity planning, support system downtime processes and work collaboratively with clinicians, managers and other stakeholders to support the effective use and continuous improvement of the system.
This advert closes on Sunday 15 Mar 2026